广州 [切换城市] 广州招聘广州客服及技术支持招聘广州售前/售后技术支持工程师招聘

Field Service Engineer

思迈创科(广州)电子标签有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2020-11-02
  • 工作地点:广州-黄埔区
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持工程师

职位描述

Under general supervision, provides regional pre-sales and post-sales technical support and professional services to sales, marketing, partners and customers. The incumbent is responsible for seamless product and/or solution services sales to reach the companies billing and profitability targets and ensure satisfied clients. 

  • Handles all technical aspects related to the sales, delivery and use of RFID products

  • Works closely with customers, sales, customer service, technology, product management, quality and operations to ensure products meet requirements and are specified and used correctly

  • Supports customer's technical enquiries and claims including field support if necessary 

  • Assists in the development of sales offers after technical qualification of client needs

  • Solves complex problems and provides guidance to personnel with less knowledge

  • Conducts technical evaluation of own and competitive products on an ongoing basis

  • Handles cases (Claims and Remarks), including on-site solving

  • Monitors and analyses the technical performance of the company‘s current products


职位要求:

  • Bachelor’s degree in engineering, computer science (or equivalent)

  • 3-5 years’ experience as a Support Engineer or Field Application Manager, within the field of RFID inlays and labels,conversion, industrial machinery, automation equipment, motion controls, and/or industrial end devices

  • Highly energetic and self-starter

  • High degree of self-motivation and ambition

  • Out of the box thinking, and can work under pressure

公司介绍

思迈创科(广州)电子标签有限公司于2008年在广州开发区成立,是一家外商独资企业,主要生产和制造电子智能标签等,隶属艾利丹尼森集团。
艾利丹尼森集团是一家专门设计和制造各种标签和功能材料的全球性材料科学公司。 艾利丹尼森的产品几乎用于各行各业,其中包括用于标签和图形应用的压敏材料;用于工业,医疗和零售应用的胶带和其他粘合解决方案; 服装的吊牌,标签和装饰; 服务于服装和其他市场的射频识别(RFID)解决方案。 公司总部位于美国加利福尼亚州,在50多个国家/地区拥有30,000多名员工。
艾利丹尼森集团公司作为美国财富500强企业之一,连续两年被美国《巴伦周刊》评选为“美国最具可持续性发展100强公司”之一,2019年排名第71位;2019年获得由世界最具影响力的商业杂志《福布斯》评选颁发的“2019年度全球***雇主”,亚洲权威第三方机构《亚洲人力资源》评选颁发的2019年度“亚洲***雇主”及国内专业人力资源服务商《前程无忧》评选颁发“2018中国典范雇主”。

联系方式

  • 公司地址:地址:span开源大道182号3栋1-3楼
  • 电话:13560301886