Clinical Services Coordinator/Technical Support As
广州瑚菲医疗科技有限公司
- 公司规模:少于50人
- 公司性质:外资(非欧美)
- 公司行业:美容/保健
职位信息
- 发布日期:2020-10-19
- 工作地点:广州-天河区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:技术支持/维护工程师
职位描述
Canfield Scientific, Inc. is seeking a fluent speaker of Mandarin and English with good communication skills willing to join a small team in Southern China to support a specialized global imaging organization.The right candidate will be willing to work hard, travel to study sites in China for training and support and interface with a larger team in the USA to provide excellent support to our customers. Employee would learn a lot about managing clinical studies and work with clients based in China and around the world.
ESSENTIAL TASKS:
The Clinical Coordinator/Technical Support Associate is responsible for, but not limited to, the following tasks:
? Works with Canfield’s Clinical Services Project Teams in the US providing Tier-1 technical support for clinical study imaging systems
? Troubleshoots software, hardware, and network issues for systems
on-site at Investigator Sites/Hospitals
? Completes software updates and upgrades remotely for field- deployed systems
? Responsible for supporting Canfield’s Clinical Project Teams and
ensuring that images and data captured at local Investigator sites are processed timely and accurately
? Assists with applicable study initiation procedures including, but not limited to, the following:
o Coordinating Investigative Site shipments
o Managing study equipment and supplies throughout the lifecycle of the study
o Creating and presenting training materials to Investigative
Sites
o Participating in Investigator Meetings
? Assists Clinical Project Teams in maintaining compliance with all aspects of the photographic/imaging protocol and according to Canfield's Standard Operating Procedures and study specific Work Instructions
? Communicates with the Sponsor/CRO/Investigative Sites with all
means of communication, including: messaging, email, phone calls, etc.)
? Trains Investigative Site personnel on photographic/imaging procedures via web/phone or on‐site visits
? Maintains access to Canfield’s Clinical Services Website by the
Investigative Site, Sponsor and CRO personnel
? Assists with study close-out procedures and retrieval of equipment
The Clinical Coordinator/Technical Support Associate performs other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
REQUIREMENTS:
? Bachelor’s degree or at least two (2) years applicable work experience
? Demonstrated experience in troubleshooting Windows based
applications, networking issues, and hardware peripherals
? Experience in working with internal and external clients, analyzing needs, identifying potential issues, and following through with solutions
? Ability and willingness to travel approximately 25%
? Fluent in Mandarin and English
? Good oral and written communication skills
Founded in 1987, Canfield Scientific, Inc. is a core imaging lab providing custom photographic systems, image monitoring, and centralized analysis services for the pharmaceutical, biotechnology and cosmetics industries supporting global clinical trials providing primary endpoint data and supporting documentation. Canfield has supported over 2,000 clinical studies, worked worldwide with thousands of clinical study sites, and has been retained by many of the world's leading biotechnology and pharmaceutical companies. Canfield's imaging equipment leads the industry providing high-quality, registered, reproducible clinical images. This, together with proactive clinical image monitoring and a world class quality assurance regimen, sets the gold standard in image quality for clinical studies.
职能类别:技术支持/维护工程师
公司介绍
广州瑚菲医疗科技有限公司是一家汇集专业从事进口医疗激光器械销售、国内资深医疗设备技术服务商、专业医学美容技术教育培训与人才输出。公司座落在广州天河区,公司的经营和医生团队为香港及大陆医疗激光器械行业的资深人员。
公司主要产品有代理美国Canfield系列的Visia 、Reveal、Silkpeel等及日本、韩国、以色列、法国、意大利进口产品。
公司创始人Andy教授一直致力把最新及最有效的医学美容仪器及技术带入国内,在20多年激光美容仪器的研发上硕果累累,走在国际前沿,尤其是激光治疗以“黄褐斑”为代表的色素性病变上有独到研究。
公司的愿景为:成为医生和患者信赖的一流医疗企业
联系方式
- 公司地址:地址:span沿江中路298号江湾商业中心1607