广州 [切换城市] 广州招聘广州客服及技术支持招聘广州售前/售后技术支持工程师招聘

STGZ PT TLM Technical Support Engineer技术支持工程师 (职位编号:221518)

广州西门子变压器有限公司(STGZ)

  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2020-09-10
  • 工作地点:广州
  • 招聘人数:若干人
  • 工作经验:1年经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:售前/售后技术支持工程师

职位描述

Job Description


Main Responsibilities:
Transformer technical tasks Completes broad scope of technical tasks including Transformer installation/commissioning, maintenance and evaluation of customers’ equipment and systems among others; ? Customer Issue Resolution & Responsiveness a. Drive the communication with the customer to ensure the customer has confidence on problem resolution. b. Define and understand the customer issue by creating the adequate reproduction scenarios. c. Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving. ? Effective Communication & Collaboration a. Identify the right resource to collaborate with for tough & political hot problem. b. Collaborate with cross-group peers both proactively and reactively. c. Produce quality documentation and share with the appropriate team members and tech lead as appropriate ? Training & Readiness a. Identify current knowledge deficiencies/training needs, as well as potential future needs b. Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions). c. Make effective technical presentations, both internal and external.
Qualifications ? Bachelor degree or above with major in electrical engineering, automation or electrical-mechanic; ? Good in oral and written English; ? Good sense of responsibility and customer service; ? Good interpersonal skills and effective communication skill; ? Able to work under pressure and travel frequently to support field projects at home and abroad.


公司介绍

广州西门子变压器有限公司
广州西门子变压器有限公司是一家大型中德合资企业,西门子占总股份的63%,广州电气装备集团有限公司占股份的37%,是全球技术领先的变压器制造厂商之一。

公司成立于1998年,占地面积65,000平方米,拥有员工600多名。我们致力于为电力系统和工业用户提供±1100kV及以下高压直流换流变压器、1000kV及以下油浸式电力变压器、20MVA/35kV及以下树脂浇铸干式变压器产品及相关服务,是西门子在中国***的换流变制造及售后服务基地,也是西门子在亚太区***的干变制造基地。

公司位于广州经济技术开发区东区,地理位置优越,距广深铁路和高速公路均在2公里以内,距离黄埔港不到10公里,运输十分方便。公司配备世界先进的生产设备,年产能25,000MVA,迄今已为海内外客户提供了近20,000台变压器产品。我们良好的质量、信誉和业绩,使我们成为国内外变压器市场上重要的供应商。

Siemens Transformer (Guangzhou) Co., Ltd.

Siemens Transformer (Guangzhou) Co., Ltd. is a large Sino-German joint venture with 63% of the total shares held by Siemens and 37% shares held by Guangzhou Electric Equipment Group. We are one of the global technology leaders in transformer industry.

Our company was established in 1998 covering an area of 65,000 m2.We have more than 600 employees. We provide HVDC converter transformers up to ±1100kV, power transformers up to 1,000kV and dry-type cast resin transformers up to 20MVA/35kV as well as related services for utilities and industry customers. We are the only Siemens HVDC manufacturing and service base in China and the only Siemens dry-type cast resin transformers manufacturing base in Asia- Pacific.

Our company is located in East Section of Guangzhou Economic and Technological Development District (GETDD) who has an easy access to Guangzhou - Shenzhen Railway, highway and Huangpu Port. Our company is equipped with world class advanced manufacturing equipments and our annual manufacturing capability reaches 25,000MVA.Our company has established a good reputation with around 20 thousand high reliable transformers all over the world. It is our high quality, reputation and references
that make us one of the important suppliers in transformer industry.