广州 [切换城市] 广州招聘

Customer Service Coordinator

耐恒(广州)纸品有限公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:印刷/包装/造纸

职位信息

  • 发布日期:2018-03-08
  • 工作地点:广州-萝岗区
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:大专
  • 职位月薪:3.5-4.9千/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
Job Requirements:
- College or degree in economics, English or the equivalent experience.
- 2 years customer service experience in the manufacturing or paper industry.
- Excellent written and oral communication, the ability to build collaborative relationships with internal team and customer base.
- Proven analytical problem solving, math skills, manufacturing systems and communications skills to quickly resolve time sensitive customer issues.
- The ability to be self-directed to work toward corporate and business unit objectives.
- Good command of spoken and written English.
- Strong responsibility and team spirit.
- Experience in ERP system.

Responsibilities:
- Answer incoming calls, order entry and maintenance, customer account maintenance.
- Liaison with customer base, sales force, operations, R&D, marketing and other departments.
- Work cohesively with supply chain, material sourcing and logistics, coordinating changes needed on customer orders.
- Investigate complaints and work with QAC to resolve customer issues.
- Keep good connection with the customers.
- Responsible for the sales statistical reports.

职能类别: 客服专员/助理

关键字: 客服 客服专员 客服助理 销售协调 CS Coordinator

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公司介绍

As a member of one of the world' s largest merchant release liner manufacturer, Loparex (Guangzhou) Paper Products Ltd. (Loparex GZ) supplies silicone coated papers and films to meet the requirements of a wide variety of pressure sensitive adhesive (PSA) applications. Established in 2003, the factory has insisted on the business principle that offers high quality products, delivered on time, at competitive prices to support our customers's continuous success.

联系方式

  • 公司地址:地址:span广州经济技术开发区东区北片莲潭路7号