Tech Support Specialist
广州美国人国际学校
- 公司规模:500-1000人
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2017-08-10
- 工作地点:广州-萝岗区
- 招聘人数:1人
- 学历要求:本科
- 职位月薪:6.5-9千/月
- 职位类别:信息技术专员
职位描述
职位描述:
SP Tech Support Specialist with Innovation Lab management duties
Qualifications & Description
Ideal candidates will have completed an information technology-related degree, with additional training or strong interest in learning to use and manage: 3D printers, vinyl cutters, Arduino controller, Raspberry Pi computer, DJI and Parrot Drones, Snap Circuit kits and similar digital learning tools.
The candidate will work as part of a team and be directly responsible for managing a variety of services and tasks as outlined below. Individual should be willing to learn to use a variety of tools as noted in the description above and the details noted below. Work environment is a highly social school environment. The individual will be detail oriented and enjoy working in an environment surrounded by students ages 13 - 18, faculty and support staff. Organization, problem solving and a genuine interest in modern digital tools and devices as noted in this document is essential. Please read the Responsibilities and Extended Description to more fully understand the work environment.
Responsibilities
This individual will:
1. Manage the school’s Innovation Lab, providing support and trouble-shooting to faculty, students and staff
2. Manage a fleet of 3D printers, liaising with a local vendor for repair and parts replacement, including local parts replacement..
3. Manage a suite of Windows 10 Kinect based 3D scanning stations to digitize objects
4. Install and train faculty and students on use of software relating to the Innovation Lab, including 3D printer software, Scratch simple object programming language.
5. Routinely interact with faculty, staff and students in a Help Desk environment, trouble-shooting issues in person with the user and their Macbook, iPad and iPhone, Android, and Windows devices.
6. Manage the campus LCD noticeboard system, including adding and removing programming as needed.
7. Maintain the Destiny Asset Manager inventory system or SP campus.
8. Maintain the digital locks for the IT department, associating cards, replacing batteries and otherwise managing the system.
9. Receive and label and deliver laptops and peripherals and accessories for faculty and students, manage the inventory and distribute the peripherals and accessories at opening of school.
10. Maintain the end user's printing issues and report problems to staff engineer and printing vendor.
11. Support events requiring projects and other hardware, ensuring advance set-up and tear-down.
12. Place and track orders through the school purchasing system in consultation the Director of Technology
Candidates must possess the following traits and general skills:
1. worked in a tech support capacity in an educational, health or corporate environment , working directly with end users
2. experience installing and maintaining software, applications and peripherals
3. have a personal interest and ideally training in the use of 3D printers, use of the simplified Scratch or similar programming environment
4. possess CET Level 4+ fluency and comfort working in pure English environment
5. clear aptitude for troubleshooting and resolving common hardware and software problems
6. Demonstrable problem-solving skills and ability to manage multiple tasks or duties over time.
7. Ability to work on own, possessing internal initiative and drive which contributes to a team work environment
To Apply:
Interested candidates should send the following items to recruitment@aisgz.org .
1) Resume
2) Cover letter
3) Two professional references along with contact information
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SP Tech Support Specialist with Innovation Lab management duties
Qualifications & Description
Ideal candidates will have completed an information technology-related degree, with additional training or strong interest in learning to use and manage: 3D printers, vinyl cutters, Arduino controller, Raspberry Pi computer, DJI and Parrot Drones, Snap Circuit kits and similar digital learning tools.
The candidate will work as part of a team and be directly responsible for managing a variety of services and tasks as outlined below. Individual should be willing to learn to use a variety of tools as noted in the description above and the details noted below. Work environment is a highly social school environment. The individual will be detail oriented and enjoy working in an environment surrounded by students ages 13 - 18, faculty and support staff. Organization, problem solving and a genuine interest in modern digital tools and devices as noted in this document is essential. Please read the Responsibilities and Extended Description to more fully understand the work environment.
Responsibilities
This individual will:
1. Manage the school’s Innovation Lab, providing support and trouble-shooting to faculty, students and staff
2. Manage a fleet of 3D printers, liaising with a local vendor for repair and parts replacement, including local parts replacement..
3. Manage a suite of Windows 10 Kinect based 3D scanning stations to digitize objects
4. Install and train faculty and students on use of software relating to the Innovation Lab, including 3D printer software, Scratch simple object programming language.
5. Routinely interact with faculty, staff and students in a Help Desk environment, trouble-shooting issues in person with the user and their Macbook, iPad and iPhone, Android, and Windows devices.
6. Manage the campus LCD noticeboard system, including adding and removing programming as needed.
7. Maintain the Destiny Asset Manager inventory system or SP campus.
8. Maintain the digital locks for the IT department, associating cards, replacing batteries and otherwise managing the system.
9. Receive and label and deliver laptops and peripherals and accessories for faculty and students, manage the inventory and distribute the peripherals and accessories at opening of school.
10. Maintain the end user's printing issues and report problems to staff engineer and printing vendor.
11. Support events requiring projects and other hardware, ensuring advance set-up and tear-down.
12. Place and track orders through the school purchasing system in consultation the Director of Technology
Candidates must possess the following traits and general skills:
1. worked in a tech support capacity in an educational, health or corporate environment , working directly with end users
2. experience installing and maintaining software, applications and peripherals
3. have a personal interest and ideally training in the use of 3D printers, use of the simplified Scratch or similar programming environment
4. possess CET Level 4+ fluency and comfort working in pure English environment
5. clear aptitude for troubleshooting and resolving common hardware and software problems
6. Demonstrable problem-solving skills and ability to manage multiple tasks or duties over time.
7. Ability to work on own, possessing internal initiative and drive which contributes to a team work environment
To Apply:
Interested candidates should send the following items to recruitment@aisgz.org .
1) Resume
2) Cover letter
3) Two professional references along with contact information
职能类别: 信息技术专员
公司介绍
American International School of Guangzhou is an independent coeducational day school offering a full educational program from Preschool to Grade 12, divided between Preschool, Elementary School (Kindergarten to Grade 5), Middle School (Grades 6 to 8) and High School (Grades 9 to 12). The 180-day academic year comprises two semesters, from mid-August to early June.
Founded in 1981, the school is fully accredited by the Western Association of Schools and Colleges and is registered by the People’s Republic of China as a School for Foreign Children. It is a member of the Council of International Schools, the East Asian Regional Council of Schools, and the Association of China and Mongolia International Schools.
AISG is authorized by the International Baccalaureate (IB) to offer the Primary Years Program and Diploma Program. The Middle School offers its own courses based on an American curriculum, and these are combined with IB at the High School. Graduates earn an American secondary school diploma and/or IB Diploma.
AISG’s current student body represents approximately forty nationalities. Classes range in size from 17 to 20 students in the Elementary and Middle Schools and from 8 to 22 students in High School. Mandarin as a Second Language is offered at all grade levels, and third language options begin in Grade 6.
The Elementary School is currently located on a purpose-built campus on Guangzhou’s beautiful Ersha Island in the Pearl River. Facilities include a gymnasium, computer lab, large library, art room, music room, playground and fifty classrooms. All classrooms have access to the internet. The Middle and High Schools are housed in a brand new facility with room for expansion in Science Park, northeast of the city center. Above and beyond facilities comparable to those at the Elementary School, the new campus also has three art rooms, three music rooms (and a number of practice spaces) and is a completely wireless environment.
Extracurricular activities and community service are very important features of the school’s educational philosophy. Many students participate in competitive volleyball, basketball, soccer, rugby and badminton leagues, active drama and music clubs, and Model United Nations groups, to name but a few. Community service initiatives include helping build homes in impoverished communities in rural China through Habitat for Humanity and working with mentally challenged adults in Guangzhou. AISG is extremely proud of its student leadership in this regard.
AISG is governed by a seven-member Board of Governors. Four are elected by parents and guardians and three are appointed: one by the American Consul General, one by the other Consul Generals resident in Guangzhou and one by the Corporate Council.
For more information, please refer to our website www.aisgz.org
Founded in 1981, the school is fully accredited by the Western Association of Schools and Colleges and is registered by the People’s Republic of China as a School for Foreign Children. It is a member of the Council of International Schools, the East Asian Regional Council of Schools, and the Association of China and Mongolia International Schools.
AISG is authorized by the International Baccalaureate (IB) to offer the Primary Years Program and Diploma Program. The Middle School offers its own courses based on an American curriculum, and these are combined with IB at the High School. Graduates earn an American secondary school diploma and/or IB Diploma.
AISG’s current student body represents approximately forty nationalities. Classes range in size from 17 to 20 students in the Elementary and Middle Schools and from 8 to 22 students in High School. Mandarin as a Second Language is offered at all grade levels, and third language options begin in Grade 6.
The Elementary School is currently located on a purpose-built campus on Guangzhou’s beautiful Ersha Island in the Pearl River. Facilities include a gymnasium, computer lab, large library, art room, music room, playground and fifty classrooms. All classrooms have access to the internet. The Middle and High Schools are housed in a brand new facility with room for expansion in Science Park, northeast of the city center. Above and beyond facilities comparable to those at the Elementary School, the new campus also has three art rooms, three music rooms (and a number of practice spaces) and is a completely wireless environment.
Extracurricular activities and community service are very important features of the school’s educational philosophy. Many students participate in competitive volleyball, basketball, soccer, rugby and badminton leagues, active drama and music clubs, and Model United Nations groups, to name but a few. Community service initiatives include helping build homes in impoverished communities in rural China through Habitat for Humanity and working with mentally challenged adults in Guangzhou. AISG is extremely proud of its student leadership in this regard.
AISG is governed by a seven-member Board of Governors. Four are elected by parents and guardians and three are appointed: one by the American Consul General, one by the other Consul Generals resident in Guangzhou and one by the Corporate Council.
For more information, please refer to our website www.aisgz.org
联系方式
- Email:recruitment@aisgz.org
- 公司地址:地址:span萝岗区科翔路19号