客户经理Account Manager
凯旋先驱公共关系顾问(上海)有限公司广州分公司
- 公司规模:50-150人
- 公司性质:外企代表处
- 公司行业:公关/市场推广/会展
职位信息
- 发布日期:2012-08-31
- 工作地点:广州
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:公关经理 客户经理/主管
职位描述
Overview of Job Function:
Perform a wide range of line and administrative duties including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management.
Responsibilities:
Manage at least three accounts, dependent on billings.
Act as primary contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients.
Provide strategic guidance to clients on an ongoing basis; anticipate and address clients' needs.
Troubleshoot clients problems as they arise; seek senior management input whenever appropriate.
Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities.
Assist account team(s) in working effectively and in the best interest of client(s).
Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and reports.
Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others.
Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders; ensure team billability and account profitability.
Access agency's network of resources to deliver greatest value to clients.
Work with account team(s) to build incremental business.
Communicate account status to agency management regularly.
Participate in new business programming and presentations.
Minimum Qualifications:
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:
Bachelor's degree in Communications, Public Relations, Journalism, English, Marketing, or a related field. Master's degree in a communications field desirable.
Five to eight years of public relations experience; two years basic supervisory experience, with strong business development track record in a PR agency before
Good knowledge of media and stakeholder communication practices and understanding of media landscape in south China;
Strong skills strategic client servicing and managing a small team for quality support;
Excellent written and spoken Chinese and English skills.
公司介绍
凯旋先驱驰骋于包括中国大陆、香港和台湾在内的大中华区逾三十载,业务保持稳健增长,专业资源不断壮大。凯旋先驱对客户需求的倾力投入,以及在客户预算范围内提供最佳服务。这便是我们与客户双赢的制胜要诀。
总部设在纽约的美国凯旋公关公司是全球十大公关公司之一。凭借其以客户为中心的宗旨、卓越的管理素质、非凡的创意及出色的策略,凯旋在国际公关界备受推崇。
香港先驱公关公司成立于1980年,与凯旋结盟之前是香港最大的独资公关公司之一。由香港资深公关顾问创立及管理,先驱精于筹划及执行各类推广项目,深得客户赞赏,与不少客户建立了逾十年的合作关系。先驱拥有强大后勤支持,自设美术设计部、编辑及信息搜集部、网络商略及媒体服务部、广电传媒策划部等,确保服务量质臻于善美。