广州 [切换城市] 广州招聘广州客服及技术支持招聘广州售前/售后技术支持工程师招聘

Professional Services Engineer

NetApp Inc.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件  计算机硬件

职位信息

  • 发布日期:2016-12-14
  • 工作地点:广州-天河区
  • 招聘人数:1人
  • 工作经验:8-9年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:20000-24999/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Job Summary
As a Professional Services Engineer, you will provide post-sales services and support for NetApp enterprise customers. Professional Services Engineers team with NetApp account teams and customers to understand customer requirements, scope appropriate services, and deliver service projects. Service projects include various aspects of project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization, and on-going customer support processes.
NetApp will continue to evolve toward higher value-added solutions and Professional Services Engineers are integral to the success of these solutions. Solution examples are complex storage architectures to support mission critical applications such as database (MSSQL and Oracle), email systems (Exchange), and SAP. Solutions also include backup and restore, disaster recovery, storage consolidation, data protection, storage performance, etc.

Job Requirements
?Strong verbal and written communications skills are essential to impact senior level technical teams, architects, systems administrators, and senior managers.
?Ability to work collaboratively with other engineers and senior managers in a team environment in which to share best practices, meet aggressive goals, and meet high quality standards.
?A technical leader with demonstrated project delivery results.
?Ability to define and drive practices.
?Ability to work well with customers’ senior technical representatives under a variety of circumstances to best understand and meet customer expectations.
?Ability to understand the customers’ business requirements and relate their requirements to technical solutions.
?Must have direct experience in the following areas:
o Windows: good knowledge of NT, Win2K, Win2K3. Understand share and NTFS security concepts.
o Unix: good knowledge of Berkeley, Linux, and/or System V Unix system administration concepts including disk and network administration, NFS and NIS/NIS+ administration
o Networking: knowledge of Ethernet, IP, DNS and NIS associated daemons. Knowledge of network architectures including hubs, repeaters, bridges, routers, and switches.
o Storage: knowledge of storage administration and the concepts of file systems, disk partitions, mounts, quotas, mirroring and sizing.
o Expert knowledge of NAS, DAS, SAN (fabric attached architectures).
o Expert with storage sizing, performance and high availability.
o Experience with Data ONTAP fundamentals.
? Up to 75% travel required.
? Off hours work (nights and weekends) is required.

Education and Experience
?A minimum of 8 years of experience is required; 9 to 11 years of experience is preferred.
?A Bachelor of Science Degree in Electrical Engineering or Computer Science, or equivalent experience is required.
?NetApp Certification is required.
?MCP, MCSA and MCSE Certifications are a plus.
?Demonstrated ability to have completed multiple, complex technical projects.
薪资待遇从优, 如有意向者, 请发简历至:sophia.peng@netapp.com或lucy.lu@netapp.com

职能类别: 售前/售后技术支持工程师

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公司介绍

全球领先的企业级存储解决方案供应商
荣登《福布斯》“全球最具创新力公司”榜单
被 Great Place to Work Institute 评为2015 全球***跨国公司第 4名
连续 13 年跻身《财富》杂志评选的“***雇主 100 强”榜单
在全球 150 多个办事处拥有 12,000 多名员工
标准普尔 500 指数和纳斯达克指数成员

联系方式

  • Email:sophia.peng@netapp.com
  • 公司地址:上班地址:Nanjing Home Office