预定部主管 Reservations Team Leader
广西阳朔县益田置业有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2017-06-30
- 工作地点:桂林
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:3000-4499/月
- 职位类别:预定部主管
职位描述
职位描述:
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? Room allocation
o To propose most suitable room and rate category following the guest’s needs.
o To be responsible for the assignment of all room types, applicable rates and for the fulfilment of all guest’s requests.
o To ensure that we have received prepayment for “non-credit Agency” and updated rooming list of all groups prior to group arrival inclusive of flight details, arrival time and departure time.
o To analyse all group bookings and to make sure we have properly allocated honeymooner, connecting rooms and handicapped rooms etc. (to pre-bock this rooms in advance and to mention in special services.)
o Use up-selling as a yield management tool.
? Operations
o To respond all reservations within 8 hours.
o To handle telephone in good manner, proper English and using telephone etiquette as per task-list at all times.
o To ensure friendly and courteous behaviour at all times.
o To develop knowledge of the room rates, room locations, room type.
o To be responsible for the fulfilment of all guest’s requests (whenever possible).
o To attend training class whenever requested by the management at all times.
? Supervision
o Assist Reservations Manager to insist on a daily basis on proper speed, language, telephone etiquette of all Team Members.
o Weekly following statistics: compare forecast last and this year and compare oversea and local report.
o Familiarise him/ herself with all of our best company partners and supporters inclusive of rates.
? General
o To assist Reservations Manager in supervising and correcting the daily routine jobs of the reservations department and improve speed and accuracy by: daily briefing, on the job training, and the buddy-buddy system.
o To report for duty on time according to work schedule with appearance and uniform neat and clean and be polite to costumers and colleagues.
o Maintain the cleanliness and neatness of the reservation area. Utilize free time cleaning and tidying work area.
o To know all safety and emergency procedures and how to act upon them, being aware of accident.
o Prepared to perform any other tasks as assigned by Management
职能类别: 预定部主管
公司介绍
Amari Yangshuo, ONYX Hospitality Group’s first Amari hotel in China, was topped off recently. The construction and development of this 73-room property is progressing on schedule with plans to open in the first half of 2017.
There is an ancient Chinese saying: “The landscape of Guilin is the most beautiful in the world, but the landscape of Yangshuo is the most beautiful in Guilin.”
Calling this beautiful city home, Amari Yangshuo stands right next to the popular West Street, one of the oldest streets in Guilin, Guangxi, and has a direct view of the waterfront, iconic love bridge and karst peaks. This four-storey hotel combines local Oriental influences with Thai-style design and was developed by Shenzhen Yitian Group Co., Ltd. as part of the exciting Yitian West Street development.
In addition to launching the first Amari hotel in China, ONYX Hospitality Group is also proud to introduce Amaya Food Gallery, the hotel’s restaurant, which will also make its debut in the country. Being an Amari brand concept inspired by the well-loved street food markets of Asia, the 360-square-metre Amaya Food Gallery is an all-day dining venue located within Amari Yangshuo. The Gallery was designed using rich colours and vibrant textures to present food choices from across Asia with interactive open kitchens that will take guests on a journey of gourmet discovery.
阳朔阿玛瑞酒店,ONYX集团在中国的第一家阿玛瑞酒店已于近期完工了。这家73间房间的物业进展顺利,计划在2017年上半年开业。
正如中国古老的谚语所说,桂林山水甲天下,阳朔堪称甲桂林。
在这个美丽宜居的城市,阳朔阿玛瑞酒店坐落在广西桂林的西街,可以直观水景,眺瞰爱桥和喀斯特峰。这座结合了当地东方印象与泰国风情的四层酒店是由深圳益田集团有限公司开发的,同时也是整个西街益田发展项目的一部分。
除了启动中国第一家阿玛瑞酒店之外,ONYX酒店集团还自豪地推出酒店的餐饮品牌- Amaya Food Gallery(食代广场),也将在中国首次亮相。作为一个阿玛瑞旗下的副牌,其灵感源于广受喜爱的亚洲街头食品市场,360平方米的Amaya Food Gallery(食代广场)将作为阳朔阿玛瑞酒店的全日餐厅。餐厅的设计使用丰富的色彩和充满活力的纹理,可互动的开放式厨房传递出各种的亚洲精选美食为客人开启美食探索之旅。
应聘电话:0773-6978829,6978830
There is an ancient Chinese saying: “The landscape of Guilin is the most beautiful in the world, but the landscape of Yangshuo is the most beautiful in Guilin.”
Calling this beautiful city home, Amari Yangshuo stands right next to the popular West Street, one of the oldest streets in Guilin, Guangxi, and has a direct view of the waterfront, iconic love bridge and karst peaks. This four-storey hotel combines local Oriental influences with Thai-style design and was developed by Shenzhen Yitian Group Co., Ltd. as part of the exciting Yitian West Street development.
In addition to launching the first Amari hotel in China, ONYX Hospitality Group is also proud to introduce Amaya Food Gallery, the hotel’s restaurant, which will also make its debut in the country. Being an Amari brand concept inspired by the well-loved street food markets of Asia, the 360-square-metre Amaya Food Gallery is an all-day dining venue located within Amari Yangshuo. The Gallery was designed using rich colours and vibrant textures to present food choices from across Asia with interactive open kitchens that will take guests on a journey of gourmet discovery.
阳朔阿玛瑞酒店,ONYX集团在中国的第一家阿玛瑞酒店已于近期完工了。这家73间房间的物业进展顺利,计划在2017年上半年开业。
正如中国古老的谚语所说,桂林山水甲天下,阳朔堪称甲桂林。
在这个美丽宜居的城市,阳朔阿玛瑞酒店坐落在广西桂林的西街,可以直观水景,眺瞰爱桥和喀斯特峰。这座结合了当地东方印象与泰国风情的四层酒店是由深圳益田集团有限公司开发的,同时也是整个西街益田发展项目的一部分。
除了启动中国第一家阿玛瑞酒店之外,ONYX酒店集团还自豪地推出酒店的餐饮品牌- Amaya Food Gallery(食代广场),也将在中国首次亮相。作为一个阿玛瑞旗下的副牌,其灵感源于广受喜爱的亚洲街头食品市场,360平方米的Amaya Food Gallery(食代广场)将作为阳朔阿玛瑞酒店的全日餐厅。餐厅的设计使用丰富的色彩和充满活力的纹理,可互动的开放式厨房传递出各种的亚洲精选美食为客人开启美食探索之旅。
应聘电话:0773-6978829,6978830
联系方式
- 公司地址:上班地址:广西桂林市阳朔县阳朔镇