佛山招聘

Key Accountabilities

1. Deliver efficient back office services based on the market you are responsible for.
2. This includes assigning responsibilities to the team, and ensures the responsibilities fully compliance to internal controls.
3. Managing customer data to ensure new customer creations and existing customer maintenance activities conform within the RS Customer Structure and Data Quality Policies. Team members assigned to manage customer mater data will not be assigned to handle Order processing.
4. Process order processing markets to ensure that all orders are processed accurately according to market requirements on a timely manner meeting the market offer. Team members assigned to manage order processing will not be assigned to manage customer master data.
5. Manage post sales requests such as block management, IDOC block management, and plant switching. Team members assigned to manage post sales requests will not be assigned to manage customer master data.
6. Plan, create, and maintain duty roster for the team, manage resources requirement.
7. Create, manage and maintain operational reports that have been defined for the department.
8. To accept escalation from the team and provide advice, or suggestion, for most appropriate action.
9. To constantly review and improve working process to achieve high efficiency
10. Set clear objective and lead the team to improve on their productivity and performance.
11. Generate a learning and feedback culture, ensuring absolute honesty and fairness.
12. Unlocking the potential of people, through the delivery of effective coaching and performance reviews
13. Embedding high performance, driving change and continuously looking to improve the way we do things, remove waste and create efficiencies by adopting a continuous improvement approach.
14. Interface with Front Office team in respective markets when required and build up a working rapport

1. Education Qualification – University graduates in any discipline, with English level CET 4
2. Basic Keyboard skills are essential
3. Basic Internet knowledge essential
4. Advance knowledge of Microsoft Word/Excel/PowerPoint and Outlook essential
5. SAP knowledge is desirable though not essential

• Some understanding on file formats such as PDF/TIF/HTML and XML would be of an advantage

欧时商务服务（佛山）有限公司隶属于全球***的电子元件及工业产品分销商之一欧时集团，为其全球共享服务及自动化战略设立的首个共享服务中心。主要负责集团客户服务、财务和库存管理的职能，为集团旗下贸易品牌欧时电子（RS Components）提供销售、客户服务、采购配送、财务处理、数据处理、网页编辑等商务流程外包及共享服务。