宴会服务员
佛山市和华盛世发展有限公司南海酒店管理分公司
- 公司规模:150-500人
- 公司性质:合资
- 公司行业:酒店/旅游
职位信息
- 发布日期:2021-01-08
- 工作地点:佛山-南海区
- 招聘人数:若干人
- 工作经验:无需经验
- 学历要求:招若干人
- 语言要求:不限
- 职位月薪:3-3.4千/月
- 职位类别:餐饮服务员
职位描述
The Banquet Server performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. He / She is responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet and out door functions.
宴会服务人员的工作职责是执行所有与宴会相关的摆台,服务和翻台工作。他/她负责在各种宴会活动期间为客人提供及时、礼貌、顺畅、高效的餐饮服务。
- Review and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.
- 班开始时回顾和理解宴会活动订单或活动计划,以确保宴会房间的设置符合客人的要求。
- Read and execute specifications listed on the Banquet Event Orders.
- 并执行宴会活动订单上的规格。
- Attend all pre-shift meetings to ensure events flow smoothly.
- 所有的班前会议,确保活动顺利进行。
- Be in communication with the Banquet Captain regarding any special needs.
- 特殊需要,应及时与宴会领班沟通。
- Assist in ensuring that each events are on time as per the banquet event course.
- 确保宴会活动的准时进行。
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
- 宴会活动顺序,准备好咖啡/茶歇、餐车和餐台以及相应的食物和饮料。
- Make required adjustments as needed and relay that information to the appropriate personnel.
- 客人需要做出必要的调整,并将信息传达给相关人员。
- Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
- 客人良好的用餐体验,递送物品,满足顾客需求,撤菜,补充餐具,重新斟满酒杯。
- Greet all guests and owners warmly with an appropriate greeting.
- 当的方式热情地问候所有的客人和业主。
- Have a good understanding and able to communicate products and service related query to guests when asked.
- 品和服务相关的问题有良好的理解和沟通能力。
- Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
- 人提供欢迎饮料、食品、餐食、调味品等。
- Delivering Alcoholic and Non alcoholic drinks for service to your customers table.
- 的顾客提供含酒精和不含酒精的饮料。
- Properly open and pour wine at the table side.
- 的开酒并能在桌边倒酒服务。
- Good knowledge of the rules of Banquet Beverage Control and service.
- 宴会酒水控制和服务的规则。
- Take beverage orders and collect payments where specified.
- 饮料订单并在规定的地点收取付款。
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
- 餐桌、活动台、自助餐、餐车、甜点桌/餐车和饮料餐车。
- Replenish buffet items to ensure consistency and freshness in presentation.
- 自助餐项目,以确保食物的一致性和新鲜。
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
- 结束后,从餐桌上取下瓷器、玻璃器皿、银器等,送到管事部。
- Ensure guest satisfaction throughout the meal service.
- 客人在用餐过程中感到满意。
- Respond to guest requests in a friendly, timely, and efficient manner.
- 好、及时、有效的方式回应客人的要求。
- Respond to and try to full fill any special banquet event arrangements.
- 何特殊的宴会活动安排作出回应并尽量安排满。
- Ensure each courses are cleared and tables are properly crumbed.
- 每道菜都被清理干净,并随时保持桌子的干净。
- Performing basic cleaning tasks as needed or directed by supervisor.
- 需要或在主管的指导下完成基本的清洁工作。
- Monitor tableware to ensure it is presentable to guests.
- 摆台餐具的情况,确保客人看到的餐具是符合标准的。
- Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.
- 并保持指定区域的清洁、卫生和整体性。
- Ensure all service procedures are carried out to the standards required.
- 所有服务都符合标准。
- Ensure proper use, storage of all meeting room equipment.
- 所有会议室设备的正确使用和储存。
- Ensure there is proper back up in the event that any equipment is not properly functioning.
- 有适当的备份,以防任何设备不能正常工作。
- Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
- 会议室所有区域高标准的安全和清洁。
- Pass any information that is needed to the next staff member on duty.
- 要的任何信息传递给下一位值班的工作人员。
- Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
- 会经理传达客人的需求,问题和关切。
- If no upcoming events, please have rooms in a readiness position for any possible site inspections.
- 没有接下来没有要举行的活,摆设好各会议室,以便随时有客人来看场地。
- Assist others with side work including, but not limited to cleaning, stocking, polish silverware, etc.
- 他人完成日常工作,包括但不仅限于清洁、备货、擦拭银器等。
- Ensure that meeting rooms are re-set for next event.
- 为下一次活动重新布置会议室。
- Adhere to grooming and appearance standards consistently.
- 保持仪容仪表的一贯标准。
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- 时,协助团队成员和其他部门的工作,以此来保持积极的工作关系。
- The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
- pan>如有必要,该部门有权更改或补充该职位描述。
- Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
职能类别:餐饮服务员
公司介绍
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位于酒店50层和52层两间各具特色的餐厅和酒吧带给您从味觉到视觉的双重愉悦体验。位于酒店50层黑武吧,拥有360度落地玻璃景观,及一间独立VIP包房。提供香浓咖啡,精致下午茶点,特色饮品及进口葡萄酒,是您商务洽谈及好友聚会的的理想场所。晚间开始播放轻音乐,搭配现调特色鸡尾酒,伫立窗边目光所至即是广州“小蛮腰”,让您于此尽享舒心时刻。52层天厨全日餐厅提供早餐,东南亚特色午餐零点及各国美食自助晚餐,全落地玻璃景观设计,让您在享用美食的同时尽揽城市美景。
联系方式
- 公司地址:地址:span大沥镇广佛路盐步段和华盛世发展有限公司和华商贸广场1