佛山招聘

JOB SUMMARY:



The Inside Sales Professional is responsible for generating qualified leads for CA software products with midmarket and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales "leads" for CA's internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for coldcalling and will also be provided with "warmer" responder records from a variety of marketing campaigns.

All new hires will receive in-depth training on CA products and sales processes prior to assuming sales responsibilities and must pass a final certification exam that includes a written test as well as a "live" role-playing test.



PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):



? Warm and cold call IT professionals at mid-sized and enterprise companies in US and Canada

? Meet or exceed daily productivity goals including leads, dials and talk time

? Use CRM tools for tracking and record updates

? Identify prospect needs and present appropriate solutions

? Qualify leads using pre-defined BANT criteria

? Capture marketing intelligence data and detailed lead notes for all prospect conversations



EDUCATION AND WORK EXPERIENCE:



? 2 or more years demonstrated successful B2B inside sales experience, ideally in an inside sales/call center

? Enterprise-level selling and tele-prospecting experience especially software or IT management solutions (a MUST) Technical background especially in software and IT environment. Knowledge on Cloud Computing; ID security; Service Assurance: and Project and Portfolio management would be an advantage



environment

? Confident and energetic phone presence. Excellent call handling, objection handling and closing skills

? Demonstrated prior Technical (HW/SW/IT) product experience

? Excellent written and verbal communication skills

? Excellent organizational skills with the ability to multi-task.

? Strong computer skills including experience with Microsoft Office and CRM applications.

? Documented, excellent attendance record in previous positions.

? Aggressive, energetic self-starter who enjoys working in a quota-driven environment



KNOWLEDGE, SKILLS AND ABILITIES

? Bi-lingual in English and Mandarin (1 FTE) and Cantonese (1 FTE)

? Steady, even pace to promote accuracy and quality of work

? Communication based on job knowledge and expertise

? Collaborative Communication approach in a structured job environment

? Helpful, supportive communication with management and peers

? Leadership focused on consistent, accurate, quality work output



JOB COMPLEXITY AND SUPERVISION

To be discussed by the Senior Sales Manager



WORKING CONDITIONS

Monday to Friday from 9:00am - 9:00pm Eastern time.

    Concentrix 是财富500 强SYNNEX Corporation 全资子公司 (纽约证券交易所代码: SNX)，是全球商务服务行业的领军企业。我们通过与客户合作，不断提供端到端客户互动服务，技术创新，数据分析，流程优化，及业务改进。作为全球化商务服务公司，我们通过转变客户体验，合理优化业务前后端及行业流程，确保在每次与客户互动时提供最高价值的服务。
    Concentrix 是全球客户管理BPO 行业排名前五的公司。目前，Concentrix 在全球有125 个运营中心，分布在北美洲，拉丁美洲，中美洲，欧洲，中东和亚太地区。拥有超过100,000 名员工，能够支持40 多种语言为450 多家客户提供服务。Concentrix 主要为包括银行，医疗，保险，技术， 消费电子，零售和电子商务，政府，媒体互动，运输，旅游和汽车行业提供专业服务。 我们现有的100,000+员工，约有70%支持语音流程，30%支持后台和技术流程。通过语音，手机，社交和网页 聊天提供技术支持和客户优化服务。
目前，Concentrix 大中华区拥有大连，佛山，北京，上海，深圳，贵阳, 香港7 个运营中心，支持11 种语言，并为14 个国家和地区的客户提供涵盖客户关系管理，网页定制业务，数字媒体的内容设计和制作，银行后台服务业务等服务。

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