大连招聘

Responsible for the functional operations support activities related to firm's global People infrastructure and application solutions. This position requires an ability to manage all functional operations aspects of the assigned product(s) and to coordinate these activities with the associated central team groups. This function will also work closely with business product owners and sponsors, as needed, to ensure success of this support function.


Essential functions of the job:


? Builds and maintains effective working relationships with People Infrastructure,client,vendor and IT Services teams as needed.
? Accountable for and manages all aspects of functional operations activities for assigned portfolios of work.
? Assist, where needed, in the preparation of the demand process business case.
? Coordinate, along with the IT Services team, the delivery of product updates and enhancements.
? Acts as the primary escalation point on product or service related issues.
? Identifies and communicates impacts of solutions to affected products/services managers


Analytical/Decision-making responsibilities:


? Performs primary analysis and provides feedback on diverse requirements from multiple countries.
? Assess and make recommendations to the Product Manager based on the needs of our customers (defect, enhancement)
? ?Work with the customer and various teams to evaluate and prioritize defects and enhancements as required.
? Understand and communicate potential impacts of recommended changes.
? Liaison with global/area working groups as needed.
? Support strategic product direction set by product sponsor/owner.
? Manage the lifecycle of defects and enhancements using established processes & tools
? Assist in the prioritization of defects and enhancements based on urgency, importance, business impact, cost..etc.
? Assist in the design and development of functional requirements.
? Follow budget guidance
? Support deployments as required and as agreed in advance with project teams and People Infrastructure leadership


Knowledge and skills requirements:


? Good interpersonal, communication, organizational, project management and client service skills.
? Ability to work virtually, across multiple countries, areas and cultures and team effectively with clients and other team members
? Ability to react appropriately during crisis situations
? Solid research and analytical skills
? Ability to produce detailed, relevant documentation and reports as required
? Ability to perform the job function with minimal supervision
? Experience with EY GHRDB, PMD and/or Peoplesoft is preferred
? Demonstrated proficiency in MS Office, Notes applications and basic knowledge of MS Project

    安永全球商务服务（大连）有限公司成立于2009年6月19日，是安永的全球成员之一，也是安永在华投资的***家全球共享服务中心，为安永亚太区十九个国家和地区提供财务、人力资源服务、IT及其他服务。
    安永商务服务在2010年获得IS09001认证，以及获大连市政府相关部委分别认定为技术先进型服务企业和服务外包企业，充分证明安永商务服务在外包服务领域处于先进的水平。秉承安永全球企业文化---领先的以人为本的企业文化, 安永全球商务服务（大连）有限公司也一直把吸引***的人员，培养企业员工以及表彰员工的进步以及发展做为公司的企业文化以及经营宗旨，为员工提供各种培训机会以及转岗、晋升的空间。
    
   
   EY Global Shared Services (Dalian) Co. Ltd (GSS Dalian), founded on June 19, 2009, is one of the member firms of Ernst & Young Global Limited, and Ernst & Young’s first GSS Center in China. With our leading expertise and extensive experience, we provide finance, HR，IT and other services to Ernst & Young offices in 19 countries and territories in the Asia-Pacific region.
    GSS Dalian received IS09001 certification, Technologically Advanced Service Enterprise certification and Outsourcing Service Enterprise certification which were certificated by Dalian relevant departments respectively in 2010, fully demonstrating its leading position in outsourcing service. Carrying the people-leading corporate culture, GSS Dalian is always aiming to attract the best talents, offer training opportunities, reward employees, and provide opportunities for internal transfer and promotion.