大连招聘

工作职责:

Pfizer’s Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and effectiveness. The work managed from these hubs will evolve and expand over time as Enabling Functions continue to evaluate their go-forward delivery model. With an established community and evolving support model, Pfizer’s Enabling Functions Hubs are dynamic and energizing places to work. Colleagues with diverse capabilities across multiple functions are co-located to facilitate greater colleague collaboration, new ways of working, and enhanced simplification through more integrated end-to-end solutions. Pfizer operates Enabling Functions Hubs in six strategic "location"s: Memphis, Tennessee, USA; Tampa, Florida, USA; San Jose, Costa Rica; Dublin, Ireland; Thessaloniki, Greece; and Dalian, China.

This role is part of the HR Core Services group responsible for designing, executing and administrating HR global processes related to the full employee lifecycle excluding recruitment. Additionally, the HR Core Services group is accountable for the delivery of HR Core services provided by IBM, our business process outsourcer.

Why Patients Need You

Pfizer’s Colleague/ HR Shared Services GBS (Global Business Services) team is comprised of dedicated, solution oriented and agile colleagues who think big and challenge the status quo. In this position, reporting to the Director, GBS HR, Core Services in Dalian, you oversee the day-to-day operation of the analyst team delivering operational excellence with a positive employee experience, making work easier and faster, so we can deliver breakthroughs that change patients’ lives.

What you will achieve

Create an inspiring team environment fostering an open, professional communication environment and customer-oriented culture

Establish a culture of change agility, continuous improvement and collaboration

Set clear team goals and deadlines

Delegate and prioritize team’s tasks

Oversee team members’ work for quality, timeliness and compliance adherence

Coach, develop and provide guidance to team members

Develop and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) and identify continuous improvement opportunities to streamline and standardize operations

Build strong relationships, and work in collaboration with the Director, Core Services, Dalian, Enabling Functions Dalian Hub colleagues and internal HR stakeholders for timely resolution of escalated employee inquiries, accurate processing of employee transactions and ultimately ensuring a consistent and effective colleague experience

Keep up to date on process changes and may be solicited for input in processes improvement initiatives

任职资格:

Must Have

Bachelor of Human Resources or related field

Minimum of 2- 5 years’ experience in coordinating or managing work of a highly engaged and performing team, ideally in a human resources discipline

Track record of outstanding operational execution and strong customer-service mind-set

Experience leading, influencing, and building consensus across an organization

Able to operate in a highly fluid environment requiring adaptability

Communicates effectively across all management levels and functions

Strong knowledge of Workday and experience with case management tools

Proven ability to identify and drive continuous improvement initiatives

Strong written and verbal communication skills in English enabling effective communication with all levels in the organization

Nice to have

Experience as an HR generalist

辉瑞公司（Pfizer Inc.)成立于1849年，是以研发为基础的全球***的生物医药公司。辉瑞全球财务共享服务中心（GFS)是一个提供标准化和最优化财务流程的全球运营组织，总部设在美国纽约。
GFS通过六大运营分支机构实现辉瑞内部财务共享服务，它们分别位于美洲区：美国田纳西州孟菲斯、拉丁美洲哥斯达黎加圣何塞；欧洲区：爱尔兰都柏林、捷克斯洛伐克布拉格、英国沃尔顿奥克斯；亚太区：中国大连。
自2007年9月成功地实现了对辉瑞澳大利亚/新西兰市场的移管后，GFS大连先后实施了多个移管项目，目前服务的市场包括辉瑞澳大利亚、新西兰、新加坡，日本，韩国，中国及中国香港地区。2014年5月，GFS大连又迎来了一个重要的里程碑—辉瑞全球关联公司往来账款流程卓越中心移到大连，这意味着GFS大连已经不仅仅服务于亚太市场，同时将会服务于全球150个国家/地区的关联公司往来账款业务，GFS美国、欧洲的业务不久将同步移管到大连。GFS将通过更加优化的流程增加全球协同性、有效性，从而为辉瑞全球业务带来更大的价值。