大连招聘

ROLE SUMMARY

The Content Management role is a member of the Sr. Associate GBS, HR Content and PortalTeam. The team is accountable for applying design-centric & human centered methods to manage content to support business processes, with the objective of shaping an effortless and personalized experience with HR; so, colleagues can put patients first.

The role has responsibilities of content management across multiple existing and future platforms. Platforms currently include HR portal and Workday; but as we progress with AI technology and expand the technical platforms in HR, this role will evolve. This role must implement strategies for governance, housing and maintaining content (including translations). The role must also ensure that content is available across all platforms in a seamless manner for end-users. This role must influence and encourage content owners across markets and in COEs to effectively leverage HR platforms for content. Vendor partners will be essential to manage the volume and varying formats of content and this role, must ensure the vendor’s effective execution and measurably evaluate the use the channels for accessing content.

Perform daily operations of content management on various platforms by assessing, triaging, adding/replacing/expiring content and partnering with 3rd party partners as needed.

Place content on various platforms for complex requests, as per pre-defined criteria (requests which cannot be outsourced).

Provide content input/impact for project teams and local countries across GBS and HR to ensure they leverage various platforms to effectively and seamlessly disseminate content at the right moments to support business processes and desired outcomes.

Extract, analyze and understand content metrics to determine effective content that will reach across platforms: HR portal, Workday, upcoming BOTs etc.

Manage daily operations of translations by assessing, triaging and assigning the translation request to the 3rd party vendor. Translation responsibilities may evolve within the role.

Advise project teams and local countries across HR to ensure they obtain the translations in time for project milestones to support business processes and desired outcomes.

Participate on the WTW releases (minor/major), coordinate and execute testing of releases. This could expand to include other platforms depending on decisions taken across HR.

Participate on Workday releases to identify portal and content impacts. Implement content changes as needed.

Manage, triage and escalate portal content issues to identify a resolution in partnership with Pfizer Digital and WTW Support. This could expand to include other platforms depending on decisions taken across HR.

Partner with Pfizer HR Service Center on Knowledge Base for content.

BASIC QUALIFICATIONS

-3-5+ years of experience required in related field: Content Management, Operations, Project Management.

-Minimum: Bachelor’s Degree in Business Administration, Project Management, experience Design or related field

-Knowledge Management experience: design; planning and execution activities.

-Strong written and verbal communication, presentation, and facilitation skills

-Past collaboration with Technology groups and/or deliverables.

-Able to manage multiple initiatives concurrently.

-Demonstrated ability to deliver cross functional results in an integrated, collaborative manner and a willingness to do what it takes to get the job done.

-Strong interpersonal skills to be able to interact with all levels of organization

-Ability to influence and drive work efforts globally and work closely with Global HR Program Leads to execute strategy and operations

-Ability to clearly communicate complex technical and functional information in an easy to understand manner and problem solving skills

-Sound professional judgment and persistence and demonstrated success at promoting innovation and taking thoughtful risks to challenge the status quo, resulting in enhanced processes or products.

-Passionate about optimizing the investment made into HR tools while building a “Best in Class” HR organization that supports and helps drive business success

PREFERRED QUALIFICATIONS

- -Cross-HR functional knowledge preferred e.g. HR Administration, benefits, compensation, staffing, talent, HRIS, etc.

- Familiar with content management system, portal, ServiceNow

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to work a variety of hours given the global nature of this role as well as sporadic travel as needed

任职资格:

BASIC QUALIFICATIONS

-3-5+ years of experience required in related field: Content Management, Operations, Project Management.

-Minimum: Bachelor’s Degree in Business Administration, Project Management, experience Design or related field

-Knowledge Management experience: design; planning and execution activities.

-Strong written and verbal communication, presentation, and facilitation skills

-Past collaboration with Technology groups and/or deliverables.

-Able to manage multiple initiatives concurrently.

-Demonstrated ability to deliver cross functional results in an integrated, collaborative manner and a willingness to do what it takes to get the job done.

-Strong interpersonal skills to be able to interact with all levels of organization

-Ability to influence and drive work efforts globally and work closely with Global HR Program Leads to execute strategy and operations

-Ability to clearly communicate complex technical and functional information in an easy to understand manner and problem solving skills

-Sound professional judgment and persistence and demonstrated success at promoting innovation and taking thoughtful risks to challenge the status quo, resulting in enhanced processes or products.

-Passionate about optimizing the investment made into HR tools while building a “Best in Class” HR organization that supports and helps drive business success

PREFERRED QUALIFICATIONS

- -Cross-HR functional knowledge preferred e.g. HR Administration, benefits, compensation, staffing, talent, HRIS, etc.

- Familiar with content management system, portal, ServiceNow

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to work a variety of hours given the global nature of this role as well as sporadic travel as needed

辉瑞公司（Pfizer Inc.)成立于1849年，是以研发为基础的全球***的生物医药公司。辉瑞全球财务共享服务中心（GFS)是一个提供标准化和最优化财务流程的全球运营组织，总部设在美国纽约。
GFS通过六大运营分支机构实现辉瑞内部财务共享服务，它们分别位于美洲区：美国田纳西州孟菲斯、拉丁美洲哥斯达黎加圣何塞；欧洲区：爱尔兰都柏林、捷克斯洛伐克布拉格、英国沃尔顿奥克斯；亚太区：中国大连。
自2007年9月成功地实现了对辉瑞澳大利亚/新西兰市场的移管后，GFS大连先后实施了多个移管项目，目前服务的市场包括辉瑞澳大利亚、新西兰、新加坡，日本，韩国，中国及中国香港地区。2014年5月，GFS大连又迎来了一个重要的里程碑—辉瑞全球关联公司往来账款流程卓越中心移到大连，这意味着GFS大连已经不仅仅服务于亚太市场，同时将会服务于全球150个国家/地区的关联公司往来账款业务，GFS美国、欧洲的业务不久将同步移管到大连。GFS将通过更加优化的流程增加全球协同性、有效性，从而为辉瑞全球业务带来更大的价值。