大连招聘

What you will do

Responsible for assisting with improving cash flow by coordinating, driving, and escalating all collection activities for designated area of responsibility in a timely and professional manner and within agreed upon guidelines as detailed in the Credit & Collection Service Level Agreement

How you will do it

Review job notes of identified disputes introduced in collection tool by collectors coordinators to assure they have all needed information needed by business for its resolution

Provide feedback to Collector Coordinators to improve the quality of the job notes in disputes identified in collection process

Validates reasons for delinquency with appropriate internal and/or external customers to resolve open issues   

The person / organization of the business who has to solve the dispute and assign them

Assists collectors and SSC Cash Appliers to resolve invoice credit balances, undistributed cash, refunds, and cash moves when needed. Acts as Subject Matter Expert on researching & resolving Undistributed Cash (UDC).

Manages accounts receivable portfolio for assigned branches; ensuring customers are contacted in a timely manner

Identify and communicate internally invoices in dispute.

Ability to handle collection for branches, including continuous follow-up with customers and Dispute Coordinators to obtain timely payment and/or timely dispute resolution

Performs account reconciliation with customers in a timely manner to ensure payment discrepancies are resolved.

Documents within the designated IT tool all contact with customers, while keeping job notes clear and concise.

Determines reasons for delinquency with appropriate internal and/or external customers to resolve open issues

Ensure that job notes introduced in Collection Tool reflect the problem of the disputed invoices to provide value added in Dispute resolution process

What we look for

1. Bachelors (or local equivalent) Degree required Accounting and / or finance preferred
2. 3-6 years experience in Collections
3. MS-Office, SAP, Oracle, Collection Tool (Oracle Advance Collection preferred), & Hyperion Financial Management (HFM) experience
4. Fluent in English
5. Perfect knowledge of the language of the Country assigned is mandatory

Who we are

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.