Customer Service Specialist
舒尔曼塑料(东莞)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-01-18
- 工作地点:常熟
- 招聘人数:1人
- 学历要求:大专
- 语言要求:英语 熟练
- 职位月薪:4500-5999/月
- 职位类别:客服专员/助理
职位描述
职位描述:
job responsibility:
· to calculate /check and follow up quotations in cooperation with key account manager / product manager.
· to create forecasts and take care of the follow up, in cooperation with key account / product manager.
· to initiate the product development and it’s testing in cooperation with the product department and key account manager.
· monitoring of dates and observation of stock in trade for the customer
· handling of general correspondence / inquiries of assigned customers.
· to give support to customers concerning plastic material selection and general technical/commercial questions.
· search for new customers and reactivation of non buying customer’s.
· complaint handling in cooperation with the quality management.
· handling and analyses of visit reports, from the key account manager.
· pre-handling and organization of customer visits.
· monitoring of all dates / arrangements of the trade accounts.
· the follow up of all samples sent to customers.
· will when necessary accompany the product manager on customer visits
requirement:
-over college, the trade/business, economic management or english language major will be priority.
- accepted the training on sales skills, business negotiation, and products knowledge and business proprieties
-over one years’ customer service experience
-good command of oral and written english.
-be familiar with products function and quality requirement.
Please notice this role will be work with A.Schulman Plastics (Suzhou) Ltd
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job responsibility:
· to calculate /check and follow up quotations in cooperation with key account manager / product manager.
· to create forecasts and take care of the follow up, in cooperation with key account / product manager.
· to initiate the product development and it’s testing in cooperation with the product department and key account manager.
· monitoring of dates and observation of stock in trade for the customer
· handling of general correspondence / inquiries of assigned customers.
· to give support to customers concerning plastic material selection and general technical/commercial questions.
· search for new customers and reactivation of non buying customer’s.
· complaint handling in cooperation with the quality management.
· handling and analyses of visit reports, from the key account manager.
· pre-handling and organization of customer visits.
· monitoring of all dates / arrangements of the trade accounts.
· the follow up of all samples sent to customers.
· will when necessary accompany the product manager on customer visits
requirement:
-over college, the trade/business, economic management or english language major will be priority.
- accepted the training on sales skills, business negotiation, and products knowledge and business proprieties
-over one years’ customer service experience
-good command of oral and written english.
-be familiar with products function and quality requirement.
Please notice this role will be work with A.Schulman Plastics (Suzhou) Ltd
职能类别: 客服专员/助理
公司介绍
舒尔曼隶属于世界500强利安德巴赛尔集团(纽约证交所代码:LYB),是全球化的塑料、化工和炼油公司之一。我们的产品广销 100 多个国家,是世界上领先的高分子化合物生产商,同时也是领先的聚烯烃技术授权商,公司近几年均被评为《财富》杂志“全球最受尊敬公司”殊荣。
舒尔曼东莞工厂成立于2002年,连续多年被评为桥头镇纳税先进企业,每年被奖励多个公立学校学位,免费提供给员工。工厂坐落于桥新路10号,占地面积近4万平方米,厂房面积1万多平方米,主要生产工程塑料、功能母料。我们的产品主要应用于包装、农业、消费品、通讯、电子电气、汽车、建筑等领域。
公司为员工提供优厚的福待遇及发展空间。公司提供以下福利待遇:
1、为所有员工购买社会保险和住房公积金,以及补充的商业保险;
2、五天八小时工作制;加班费按底薪计算;
3、为员工免费提供食宿;两人间,空调,WIFI,24小时热水
4、公司每年为员工提供免费体检及年度旅游;
5、各类节假日及员工生日等发放购物卡;员工结婚、生小孩,公司给予礼金;
6、公司组织各类文娱活动。日常组织篮球、羽毛球等。公司内有健身房。
7、员工入职即有12天年假,递增可至20天;
8、每天安排交通车至桥头、东莞接送员工上下班。
舒尔曼东莞工厂成立于2002年,连续多年被评为桥头镇纳税先进企业,每年被奖励多个公立学校学位,免费提供给员工。工厂坐落于桥新路10号,占地面积近4万平方米,厂房面积1万多平方米,主要生产工程塑料、功能母料。我们的产品主要应用于包装、农业、消费品、通讯、电子电气、汽车、建筑等领域。
公司为员工提供优厚的福待遇及发展空间。公司提供以下福利待遇:
1、为所有员工购买社会保险和住房公积金,以及补充的商业保险;
2、五天八小时工作制;加班费按底薪计算;
3、为员工免费提供食宿;两人间,空调,WIFI,24小时热水
4、公司每年为员工提供免费体检及年度旅游;
5、各类节假日及员工生日等发放购物卡;员工结婚、生小孩,公司给予礼金;
6、公司组织各类文娱活动。日常组织篮球、羽毛球等。公司内有健身房。
7、员工入职即有12天年假,递增可至20天;
8、每天安排交通车至桥头、东莞接送员工上下班。
联系方式
- 公司地址:地址:span桥新路工业园