东莞招聘

Function Requirements

Education: College degree or above

Experience:Above 8 years of working experience in sales or customer service related. At least 3 years management experience

Skills:

1.Excellent communication skills;

2.Fluent in English;

3.Proficient in MS Word, Excel and PowerPoint;

4.Customer oriented;

5.Management ability.

Responsibilities:

1.Build and keep good communication with the domestic customers markets, and maintain the regular contacts with their SCM teams on product quality issues & improvement requests, service concerns and product promotion opportunities.

2.Build strong in-depth relationship with customer through understanding the customer needs and satisfying the needs; conduct the annual Customer Satisfaction Survey and follow up with customer on the issue mentioned.

3.Track the overall market evolution and provide marketing analysis report/updates to the organization management including the total solution proposals.

4.Work out & implement the store visit plan, to well understand the products in the markets, and well understand the needs/requirements from the customers.

5.Windows of dealing the customer complaints, and follow up with the related departments.

6.Initiate, update and monitor policies and procedures which have been or need to be implemented in Customer Service to increase the operation efficiency and improve the marketing results.

7.Manage and monitor the entire domestic sales cycle, from the order receiving to the product delivery.  And follow up with DCs on QIP status on monthly basis.

8.Handle the export order cycle, from the order receiving to the product loading.

9.Follow with CIQ, monitor the shipment arrangements to ensure the on-time delivery, and no any out-of stock happened.

10.Manage the carriers, and ensure their performance increasing and meet the requirements both from Bama and the customers.

11.Responsible for the data collecting and the sales reports checking which from the A/P BDP and customers on pie sales.

12.Track usage of all customers’ product in all the locations and use information to generate various reports and analyses on monthly basis.

13.Investigate and resolve the claims reported by customers, check with the details.

14.Perform the related responsibilities as required or directed.

    1992年9月美国百麦与北京南郊农场携手建立了中国百麦的***家工厂-北京百麦食品加工有限公司，公司自成立以来不断地改进和开发产品来满足亚洲市场。1999年北京百麦的产品开始供应中国香港，新加坡市场，从2000年开始产品出口到韩国、马来西亚、菲律宾、日本，印度尼西亚等国家。
    随着公司的发展，客户及产品不断丰富，相继在2004年、2008年及2018年分别成立的北京百嘉宜食品有限公司，广州百麦食品有限公司及东莞百嘉宜食品有限公司。
    多年来中国百麦一贯坚持“服务和质量超越客户的期望”的理念，成为了客户最信得过的商业伙伴。中国百麦在不断拓展新市场，开发新客户，现在百麦的产品已进入赛百味餐厅、麦咖啡餐厅、棒约翰披萨餐厅、必胜客休闲餐厅、星期五美式休闲餐厅、星巴克、沃尔玛超市、山姆会员商店等，让更多的中国消费者能够品尝到百麦的产品。

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People Helping People Be Successful！