长沙招聘

Our Exciting Opportunity

We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities.

You will

1. Handle customer service request
2. Perform remote and on-site troubleshooting, emergency support and fast recover customer network
3. Handle of dedicated support and Software Update Management (SUM)

To be successful in the role you must have

1. Bachelor’s degree or above in Telecommunication, Computer Science, Computer Networking
2. Knowledge on Virtualization (e.g. KVM, QEMU, Libvirt), Cloud technologies (e.g. OpenStack, Docker/Container, Kubernetes), Linux OS knowledge, DB knowledge, TCP/IP networking concepts and packet analysis
3. Knowledge on scripting and programming
4. Presentation & communication skill in English

                                     

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。