重庆 [切换城市] 重庆招聘重庆客服及技术支持招聘重庆售前/售后技术支持工程师招聘

Technical Services Engineer (Commercial Vehicle)

艾联(上海)汽车零部件有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2014-05-06
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:八年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

Reports to: GLOBAL: Commercial Vehicle Global Technical Service Manager
LOCAL: President L&L Products Asia (this may change to local function leader)
Location: Shanghai
Direct reports: None

Key Responsibilities:
- Support the Commercial Vehicles sales team with technical assistance and support on customer visits across all core CV product lines - adhesives, sealants, acoustic systems and reinforcements.
- Look for opportunities to apply our products to solve customer issues and when appropriate support technical sales efforts and meetings at key customers
- Conduct laboratory testing (lap shear, peel strength, impact resistance, durability testing) with room temperature cure paste adhesives and all other standard L&L heat cured tape and film adhesives on Commercial Vehicle customer substrates. Prepare appropriate test reports for review with customers, with guidance and input from Krys and the Commercial Vehicles sales team.
- Present and explain laboratory test results and detailed technical recommendations to customer contacts across all levels in customer meetings.
- Support resolution of customers concerns and product complaints, via e-mail, telephone and in person visits.
- Conduct product demonstrations and line trials across all key product lines (engineered part, tapes, pastes, DECI-TEX) at L&L and customer facilities.
- Maintain paste adhesive dispensing equipment to the highest standards of operation and cleanliness to ensure rapid reaction to customer line trial requests and to reinforce a positive image regarding L&L Products.
- Work closely with Global Technical Services and Research & Development on room temperature cure paste adhesives on global and new product development projects. Provide coaching to the global R&D and leadership teams on the real needs of Chinese CV customers, and push to ensure that product development activities reflect these key needs.
- Facilitate all product launch activities at our customer plants, by leading initial trials, trouble shooting and providing voice of customer feedback.
- Provide intense support and project management for introduction of new CV products to L&L China, from a technical, sales, logistics and operational standpoint.


Requirements:
- University degree or above in polymer science, mechanical engineering or chemistry.
- More than 6 years working experience, at least 2 years extensive technical expertise in the practical use of structural adhesives, sealants and / or acoustic systems.
- Excellent verbal and written communication skills in Mandarin.
- Very good verbal and written communication skills in English.
- Confident personality, with the ability to professionally work with customers across all levels from senior manager to production line operatives.
- Good interpersonal, negotiation and communication skills and acting as a powerful team player.
- Well organized, with good record retention and reporting practices.
- Excellent project management skills.
- Responsible and professional attitude to all aspects of work.
- Willing to travel frequently.

公司介绍

L&L Products, Inc. Michigan USA based automotive Tier one supplier - operates in 15 different countries and is considered as being among the most successful developers, producers, and suppliers of modern sealing and structure technology and solutions for global automotive industry. Since its founding in 1958, L&L Products, Inc. has shown a steady growth. This vitality will be guaranteed for the future through the consistent development of new markets and technologies. Our believe in innovation, flexibility, service and partnership with our customers that come first, are the base of our future.

联系方式

  • 公司地址:地址:span青浦区外青松公路5399号A28A29厂房(新园路)