楼层领班
云南华地轩餐饮投资有限公司重庆合川分公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:餐饮业
职位信息
- 发布日期:2013-04-20
- 工作地点:重庆-合川区
- 招聘人数:2
- 工作经验:二年以上
- 学历要求:高中
- 职位类别:其他
职位描述
主要职责Key Responsibility:
To establish a high degree of excellent in our Guest rooms, suites and corridors, ensuring the Customer receives only the highest standard of services that are equal to the high level of Guest and Management expectations.
建立出色的服务理念在我们的客房、套房、楼道,确保让我们的客人收到高标准的服务,服务是平等的高水平管理期望
SPECIFIC DUTIES 工作 :
◆Responsible for training of all Room Attendants. 负责为所有员工培训
◆Ensure all floors are stocked properly and adherence to all pars。 确保所有楼层物品妥善存储符合标准
◆Ensure all china, glass and silver is in excellent condition and is maintained at all times. 确保所有的陶瓷、杯子和电镀清洁直保持良好的状态。
◆Ensure the standards of Guest rooms is equal to our high degree of excellence.确保客房服务合乎酒店服务的最高标准
◆Nspect and complete inspection reports. 检查房间和完成检查工作报告
◆Immediately report any damaged scene or any reported by Room Attendant so the corridors and equipment are kept to the high standards. 立即报告任何损坏的地方或 客房服务员的报告以便走廊和设备都保持最高标准
◆Report any burned out lights, other than what the Room Attendants are to replace. 报告任何灯坏,除非服务员已经解决了
◆Any engineering issues should be reported directly to the housekeeping coordinator任何工程问题应直接报告给客房协调员
◆Ensure Lost & Found items are turned directly in to the housekeeping office on a daily basis. These items are never to be left on the floor overnight.确保客人遗留物品每天交到客房部办公室,不能留在楼层
◆Keep halls clear of trash, soiled linen, cribs and other Guest service equipment. 保持大厅清洁无垃圾,布巾无污染,婴儿床及其他设备完好
◆Be responsible for the input of all status of Guest rooms. 负责所有的房间状态
◆Ensure Room Attendant is working at all times and that Room Attendants are fully equipped with the supplies that they need to take care of the Guest. 确保服务员在任何时间工作时都有充足的用品提供给有需要的客人
◆Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit 。展现高度的殷勤好客
◆Complete any special assignment, directed by the executive housekeeper or Asst. executive housekeeper完成行政管家和行政副管家分派的特殊工作。
◆Housekeeping supervisors will be responsible for reporting the performance of associates in their area to the executive housekeeper and Asst. executive housekeeper客房部主管将负责区域员工的表现报告给行政管家和行政副管家。
◆ Ensure associates grooming are checked before beginning of their shift and maintain throughout their shift.在上班前和上班时检查员工的仪容仪表。
◆ Ensure cleanliness and hygiene is practiced and carried out during / when in hotel property.在酒店要严格执行卫生标准
To establish a high degree of excellent in our Guest rooms, suites and corridors, ensuring the Customer receives only the highest standard of services that are equal to the high level of Guest and Management expectations.
建立出色的服务理念在我们的客房、套房、楼道,确保让我们的客人收到高标准的服务,服务是平等的高水平管理期望
SPECIFIC DUTIES 工作 :
◆Responsible for training of all Room Attendants. 负责为所有员工培训
◆Ensure all floors are stocked properly and adherence to all pars。 确保所有楼层物品妥善存储符合标准
◆Ensure all china, glass and silver is in excellent condition and is maintained at all times. 确保所有的陶瓷、杯子和电镀清洁直保持良好的状态。
◆Ensure the standards of Guest rooms is equal to our high degree of excellence.确保客房服务合乎酒店服务的最高标准
◆Nspect and complete inspection reports. 检查房间和完成检查工作报告
◆Immediately report any damaged scene or any reported by Room Attendant so the corridors and equipment are kept to the high standards. 立即报告任何损坏的地方或 客房服务员的报告以便走廊和设备都保持最高标准
◆Report any burned out lights, other than what the Room Attendants are to replace. 报告任何灯坏,除非服务员已经解决了
◆Any engineering issues should be reported directly to the housekeeping coordinator任何工程问题应直接报告给客房协调员
◆Ensure Lost & Found items are turned directly in to the housekeeping office on a daily basis. These items are never to be left on the floor overnight.确保客人遗留物品每天交到客房部办公室,不能留在楼层
◆Keep halls clear of trash, soiled linen, cribs and other Guest service equipment. 保持大厅清洁无垃圾,布巾无污染,婴儿床及其他设备完好
◆Be responsible for the input of all status of Guest rooms. 负责所有的房间状态
◆Ensure Room Attendant is working at all times and that Room Attendants are fully equipped with the supplies that they need to take care of the Guest. 确保服务员在任何时间工作时都有充足的用品提供给有需要的客人
◆Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit 。展现高度的殷勤好客
◆Complete any special assignment, directed by the executive housekeeper or Asst. executive housekeeper完成行政管家和行政副管家分派的特殊工作。
◆Housekeeping supervisors will be responsible for reporting the performance of associates in their area to the executive housekeeper and Asst. executive housekeeper客房部主管将负责区域员工的表现报告给行政管家和行政副管家。
◆ Ensure associates grooming are checked before beginning of their shift and maintain throughout their shift.在上班前和上班时检查员工的仪容仪表。
◆ Ensure cleanliness and hygiene is practiced and carried out during / when in hotel property.在酒店要严格执行卫生标准
公司介绍
云南华地轩餐饮投资有限公司创建于2010年10月,总部设在中国云南昆明,是一家集产品研发、原料选购、产品加工、产品储运、服务管理、品牌营运为一体的知名高端餐饮连锁管理企业。云南华地轩餐饮投资有限公司致力于五星级酒店餐饮的营运及高端餐饮会所打造,旗下创立有“华地轩”和“华地壹号”两大餐饮品牌。自2005年开始,华川集团计划向云、贵、川、渝等西南各省市进行大力投资与发展,经过几年的前期考察、调研等一系列准备工作,同时筹备开业了重庆(大足)华地王朝华美达广场酒店(五星级),并继续筹备重庆(合川)华地王朝华美达广场酒店(五星级)和重庆(渝北)华地王朝酒店(五星级)后,云南华地轩餐饮投资有限公司于2010年正式迈开投资与扩展步伐,公司计划未来5年内在不同省会城市进行五星级酒店餐饮的运营,形成总数不少于15家的“华地轩”品牌连锁餐饮公司,年营业收入不低于5亿元人民币。同时挤身中国餐饮百强企业,为公司上市打好基础。未来10年内,达到30家品牌连锁店的规模,其中包含15家五星级酒店内“华地轩”品牌分(子)公司、15家“华地壹号”品牌的高端餐饮会所。届时,公司总资产规模达到30亿元。
云南华地轩餐饮投资有限公司目前下属公司有:重庆合川分公司,主要负责“华地轩”品牌的运营。公司的经营宗旨是:以诚实、勤奋、求精、创新的工作精神,遵循以人为本、以客为尊的原则,为客户提供全面、周到、细致、温馨的五星级酒店品质服务,倾力打造一流的餐饮品牌。云南华地轩餐饮投资有限公司以“华地轩”为五星级酒店内高档商务餐饮品牌定位;以“华地壹号”为高档餐饮会所品牌定位;以展现极致奢华品味;以弘扬中华美食文化为己任;倡导美味健康新生活。公司下设“一室八部一所”:总经理办公室、人力资源部、计划与财务管理部、连锁运营管理部、审计督察部、采购部、法务部、企业策划部、信息部、食品研究所,并逐步建立标准化运作管理体系。
云南华地轩餐饮投资有限公司目前下属公司有:重庆合川分公司,主要负责“华地轩”品牌的运营。公司的经营宗旨是:以诚实、勤奋、求精、创新的工作精神,遵循以人为本、以客为尊的原则,为客户提供全面、周到、细致、温馨的五星级酒店品质服务,倾力打造一流的餐饮品牌。云南华地轩餐饮投资有限公司以“华地轩”为五星级酒店内高档商务餐饮品牌定位;以“华地壹号”为高档餐饮会所品牌定位;以展现极致奢华品味;以弘扬中华美食文化为己任;倡导美味健康新生活。公司下设“一室八部一所”:总经理办公室、人力资源部、计划与财务管理部、连锁运营管理部、审计督察部、采购部、法务部、企业策划部、信息部、食品研究所,并逐步建立标准化运作管理体系。
联系方式
- 联系人:王小姐
- 电话:(023)85136666-8003