重庆招聘

Sea Logistics Operational Care Specialist, Wuhan req64514

You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.

YOUR ROLE

You will be enabling transport activities by executing bookings, entering orders while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.

YOUR RESPONSIBILITIES

• To create/complete shipment details in our internal transport management system (e.g. carrier/ vessel, item description et cetera).
• To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
• To coordinate with customer care, haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
• To obtain DG approval (where necessary).
• To create files for consolidation containers (unless performed by dedicated SaCo planners).
• To ensure costs + revenues are entered during the shipment creation, providing cost awareness + efficiency, ensuring profit maximization.
• To support + resolve claims + disputes.

YOUR SKILLS AND EXPERIENCES

Your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role. You will be selected for this role because you have experience within a freight forwarding environment + demonstrate the key attributes we are looking for in an Operational Care Specialist. A certain amount of flexibility and detail oriented will help you to be a better communicator on this role.

GOOD REASON TO JOIN

We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry.

CONTACT

Lyra Zhang, District Talent Acquisition Specialist

T:028-6870 2234 E:lyra.zhang@kuehne-nagel.com

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德迅成立于1890年，是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工，业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系，从而塑造一个崭新的物流世界。

1965年，我们在香港开设了亚太区的***个分站。50多年来，德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前，德迅在大中华区已开设超过30个分站，员工数量超过3500 人。

如果您正在寻找一份有挑战性和有价值的职业，并希望与德迅共同成长，请关注我们的招聘信息并踊跃申请。

Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.