重庆 [切换城市] 重庆招聘

E-Commerce CSR 电商客服专员

美诺电器有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2019-11-28
  • 工作地点:上海-静安区
  • 招聘人数:若干人
  • 工作经验:无工作经验
  • 学历要求:大专
  • 职位月薪:6-8千/月
  • 职位类别:客服专员/助理  网络/在线客服

职位描述

Job Responsibility:

 

1. Track the delivery & stocks, update the online information everyday

跟踪发货和库存,每日更新线上信息

2. Answer the phone calls about presale questions

接受售前电话咨询

3. Introduce Miele brand & products to consumers with professional manner

以专业的方式介绍美诺品牌和产品

4. Guide online customers to choose proper Miele products, handle their questions, orders or complains

为顾客选择合适的美诺产品提供咨询,回答相关问题,接受订单及处理投诉

5. Help to complete online consumer satisfaction survey

协助完成线上客户满意度调查

6. Other E-Commerce sales admins daily works

其他线上销售的日常行政工作

 

Qualification:

 

1. High consumer orientation

客户服务导向

2. Excellent communication skills

良好的沟通技巧

3. Helpfulness/focus on problem solving

乐于并专注于解决问题

4. Be patient, hard working

耐心极致,工作努力

5. Academic degree in University and College

大专以上学历

6. Working experience of sales assistant, customer service or online sales will be preferred

有销售助理,客服及线上销售工作经验的优先

公司介绍

Miele is the most prestigious and well-known luxury brand in the world with an impressive range of products in the household appliance industry. founded in 1899, the philosophy of our company is still ‘forever better’, which is based on the company founders’ shared dream, zealous pursue and obsession for uncompromising quality and improvements.

today, with more than a century of innovation, history and heritage, this dream is continued by more than 17,000 employees around the world. we build and bridge timeless elegance, design and technology to enhance customers living pleasure.

With the rapid business growth in china, we are looking for talented individuals to join a truly multinational and diverse team. if you are willing to take the challenges and have the perfect qualifications to succeed in a fast-paced environment, please look at current opening positions for more information.

Miele是全球知名的家用电器公司,具有深邃而精致的历史文化及强大的背景和实力。“追求极至,不断超越”的理念内涵也成就了我们100多年来对品质的精益求精,对创新的狂热追求,对设计的日臻完美,以及对所有忠实客户的真挚呵护……更成就了如今在全球家电行业中的显赫地位,成为全球知名豪宅重要的标志性象征元素,吸引着全球最高端消费人群的追捧及青睐。

我们自1899年成立至今,公司业绩始终保持着稳步而良性的增长,目前在全球范围内已经拥有47家海外分公司,超过一万七千多名员工。随着公司在中国业务的飞速发展,我们需要更多的“我们”加入这一久负盛名的跨国公司。如果您愿意接受挑战并且完全适应快速发展的环境,公司将提供富有竞争力的薪酬福利及培训发展的机会,并提供个人发展的舞台。详情请参见我们的招聘启事。

联系方式

  • Email:hr-shanghai@cn.miele.com
  • 公司地址:地址:span成都北路199号恒利国际大厦2楼