重庆招聘

Uson 是泄漏检测设备、系统和解决方案的优质提供商，也是具有 50 年经验的行业先驱。 汽车、工业、医疗器械和包装行业依赖于我们富有创造力的创新检测技术，确保他们将最高质量的产品推向市场。目前USON在重庆地区需要一名现场技术服务工程师，具体要求如下、

Summary of Position:

This role is responsible for service activities both in-house and on field such as installation, calibration, troubleshooting, service contract sales, preventative and corrective maintenance on all Uson equipment. To provide exceptional on-site service to our customers.

Duties and Responsibilities:

Service:

• Conducts on-site/in-house repairs, upgrades, commissioning & installation, training, troubleshooting assistance.
• Perform service agreement maintenance as scheduled.
• Provide inputs and detailed analysis to proactively help identify emergent product issues in field.
• Perform administrative functions; such as safety plans, risk assessments, method statements, site inspection reports, technical reports, materials requisitions, CRM updates, customer reports, time sheet and T&L expenses
• Coordinate with customer and internal functional teams to ensure part shipments, wiring/document/software changes are managed in a timely manner.
• Provide technical support to customers/channel partners via telephone, email, or other varying forms of communication to address inquires, concerns, and provide feedback in a timely manner.
• Provide product demonstrations to customers personally and/ or coordinate efforts with technical departments.
• Willingness to be available to respond to out-of-hours calls on a shift rotation basis as required
• All other reasonable duties, as assigned.

EHS & Compliance

• Ensure they work in a safe manner at all times when delivering company objectives and comply with internal, legislative and customer EHS requirements and policies.

• Ensure compliance with Uson policies when maintaining and developing relationships with customers.

Commercial:

• Understand scope of commercial agreement and execute efficiently at each assigned customer site and ensure any scope changes are managed per Uson policy.
• Work with the Service Manager to ensure that the service team goals are met.
• Identify opportunities on equipment, maintenance, application, interface, training, analytical services or increased scope of supply that improve outcomes for customer and Uson.
• Communicate special developments, market and regulatory changes information, product requests, and feedback gathered through field activity to management.

Requirements:

• Bachelor’s degree or above in Automation, Instrumentation, Machinery, Engineering or Technical field- with applicable experience;
• Minimum of 3 years applicable experience in measuring and testing instrument;
• Must be well organized and have good English written and oral communication to include accurate and legible documentation skills. CET 6
• Must possess an unwavering dedication to customer service and support.
• Ability to work in a team but maintain independent work skills; be a self-starter and possess a strong work ethic.
• Proficient in Microsoft Applications to include but not limited to; Word, Excel, Outlook and Power Point.
• Ability to multi-task and prioritize detailed work on multiple, concurrent tasks, with frequent interruptions.
• Ability to convey customer requirements to accurate quotation documents
• Great level of reliability and accountability as many functions of the role are subject to stringent or changing deadlines.
• Experience with Salesforce a plus
• Strong project management skills to manage scope, time, resources and risk.

Work Environment:

Essential duties of this classification are performed in an office environment as well as offsite locations with high travel via car or plane. These work environments may include frequent interruptions and a high level of contact with staff, other members of management, customers, vendors, and off-site employees/locations.

Travel:

70% - High – Work requires significant travel to domestic customers. This requires possession of a valid driver’s license. May include some international travel.

Roper是一家年收入达52亿美元的多元化技术公司。Roper的业务包括为细分市场设计和开发软件，提供工程产品和解决方案。我们强大的运营能力使我们能够将终端市场潜力转化为有利的增长和现金流，从而为我们的投资者创造价值。Roper股票在纽约证券交易所上市，股票代码为ROP，是标准普尔500指数，财富1000指数和罗素1000指数的成分股。

上海儒博贸易有限公司负责Roper产品在中国的销售与服务。
Roper is a diversified technology company with annual revenues of $5.2 billion. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets. Our strong operating capabilities enable us to convert end-market potential into profitable growth and cash flow in order to create value for our investors. Roper is a component of the S&P 500, Fortune 1000 and Russell 1000 Indexes and trades on the New York Stock Exchange under the symbol ROP.

Shanghai Roper Industries Trading Co., Ltd. is responsible for sales and service of Roper products in China.