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职位描述：
Organisation: Qatar Airways
Job Function: Ground Services
Division: Ground Services (Division)
Employment Type: Full Time - Permanent
City: Asia Pacific-China-Chengdu

Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As an Airport Services Agent, you will provide an excellent service to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling. You will ensure a total quality service and adhere to safety policies and security standards of the company.
Accountability:
? Being visible to ensure that the highest level of service is provided in a professional manner
? Liaising with Check-In, and other related areas for the smooth acceptance of passengers
? Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
? Assisting Duty Officer to handle company materials and records
? Working with GHA for quick processing of hotel and transfer passengers
? Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure
About you:
You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential.
Qualifications:
To be successful in this role, you will need a minimum of two years of experience in a similar customer facing role with the airline / travel or hospitality sectors. Prior Airline experience would be a definite advantage along with completion of an IATA or Airline Basic Tariff and Pricing Course. You will need well developed interpersonal skills and require an upbeat and positive attitude to perform well in a very high pressure and demanding environment. Computer literacy is essential.
Fluency in English and Mandarin (both written and oral) are required for this role. 举报 分享

As one of the World’s 5-star airlines, Qatar Airways is dedicated to excellence and continuous improvement. We apply this same philosophy towards our people where we provide diverse career focus, continual development and training.

If you are looking for a challenging career which carries a competitive remuneration package and benefits associated with the industry, this is the place for you.