Customer Service Supervisor
某欧洲公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸
职位信息
- 发布日期:2016-10-14
- 工作地点:常熟
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:8000-10000/月
- 职位类别:其他
职位描述
职位描述:
Responsibilities:
1.This position involves many activities around order processing and following up.
2.Obtain rolling sales forecast in time by working closely with Wipak Sales team in Asia Pacific region.
3.Accept the sales order with sales managers or customers.
4.Communicate with production department about the sales order , and give the customer the confirmation of the order
5. Work with Warehouse to ensure have finished goods delivered to customers as required.
6.Continuously improve the supply chain service to increase customer satisfaction.
7.Make out the invoice in SAP system
8.Establish after –sales service files and analysis.
9.Deal with the customer complaints and turn over to quality department to take charge.
10. Provide possible support and training to subordinates, well management in daily work.
11.Other tasks assigned by manager.
Requirement:
1. High sense of emergency
2. Good communication skills.
3. Good English language skills in both speaking and writing.
4. Good plan and organization skills
5. More than 3 years’ experience in related field
6. Experience in film packaging industry is a plus
7. SAP experience is a must
8. Skilled in Microsoft office applications
9. Able to manage and train subordinates.
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Responsibilities:
1.This position involves many activities around order processing and following up.
2.Obtain rolling sales forecast in time by working closely with Wipak Sales team in Asia Pacific region.
3.Accept the sales order with sales managers or customers.
4.Communicate with production department about the sales order , and give the customer the confirmation of the order
5. Work with Warehouse to ensure have finished goods delivered to customers as required.
6.Continuously improve the supply chain service to increase customer satisfaction.
7.Make out the invoice in SAP system
8.Establish after –sales service files and analysis.
9.Deal with the customer complaints and turn over to quality department to take charge.
10. Provide possible support and training to subordinates, well management in daily work.
11.Other tasks assigned by manager.
Requirement:
1. High sense of emergency
2. Good communication skills.
3. Good English language skills in both speaking and writing.
4. Good plan and organization skills
5. More than 3 years’ experience in related field
6. Experience in film packaging industry is a plus
7. SAP experience is a must
8. Skilled in Microsoft office applications
9. Able to manage and train subordinates.
职能类别: 其他
关键字: 客服 customer service 销售助理 SAP 客服主管
公司介绍
威派克包装(常熟)有限公司公司隶属于芬兰维胡里(Wihuri Oy)集团。
维胡里是一个国际化的工业及贸易集团。维胡里集团正式成立于1975年,2012年在全球雇佣员工约4900人,集团业务主要由4个部分组成:包装、技术贸易、食品及维胡里航空,其中包装是其主要业务,且在世界同类行业中处于领先地位。
维胡里包装部门由2个知名的机构组成:欧洲的Wipak公司与北美的Winpak公司。两家公司同时提供多种包装材料、机械系统和技术服务,以支持我们的包装解决方案推广到世界各地。目前,包装部在欧洲与北美共有20多处生产设备,此外,在亚洲、澳大利亚和南美同时拥有多家销售或服务办事处。
我公司成立于2013年,总投资额为1550万欧元。公司是目前亚洲第一家生产型公司,同时,在中国上海、日本、新加坡设有办事处。公司主要产品为医疗食品专用的包装膜及包装袋。
这里有高效的团队,和谐的工作氛围以及广阔的发展空间,我们期待愿与公司一同成长的有志者加入,一同见证公司的运营及发展。
The company is attached to Wihuri Oy from Finland.
Wihuri is a Finnish International Industry and Trade Conglomerate. Wihuri Oy became official in 1975, the group employs 4 900 people in 2012. We have four business divisions: Packaging, Technical Trade, Aarnio, and Wihuri Aviation. Packaging is our main business , and it takes a leading position in the same industry of the world.
Wihuri Group’s packaging division consists of two high-profile operations: Wipak in Europe and Winpak in North America. Together, Wipak and Winpak offer an impressive selection of packaging materials, machinery systems and technical service to support packaging related solutions throughout the world. Now we have more than 20 production facilities on two continents, as well as sales and service offices in Asia, Australia and South America.
The company was founded in 2013, its total investment is 15.5 million euros. The company is now the first manufacturing enterprise in Asia, also we have sales offices in Shanghai, Japan and Singapore.Our products are packaging film and bags for food and medical devices.
We have high-efficient team, harmonious working atmosphere and broad space for development, hope you will come and join us to witness operation and development of the company.
维胡里是一个国际化的工业及贸易集团。维胡里集团正式成立于1975年,2012年在全球雇佣员工约4900人,集团业务主要由4个部分组成:包装、技术贸易、食品及维胡里航空,其中包装是其主要业务,且在世界同类行业中处于领先地位。
维胡里包装部门由2个知名的机构组成:欧洲的Wipak公司与北美的Winpak公司。两家公司同时提供多种包装材料、机械系统和技术服务,以支持我们的包装解决方案推广到世界各地。目前,包装部在欧洲与北美共有20多处生产设备,此外,在亚洲、澳大利亚和南美同时拥有多家销售或服务办事处。
我公司成立于2013年,总投资额为1550万欧元。公司是目前亚洲第一家生产型公司,同时,在中国上海、日本、新加坡设有办事处。公司主要产品为医疗食品专用的包装膜及包装袋。
这里有高效的团队,和谐的工作氛围以及广阔的发展空间,我们期待愿与公司一同成长的有志者加入,一同见证公司的运营及发展。
The company is attached to Wihuri Oy from Finland.
Wihuri is a Finnish International Industry and Trade Conglomerate. Wihuri Oy became official in 1975, the group employs 4 900 people in 2012. We have four business divisions: Packaging, Technical Trade, Aarnio, and Wihuri Aviation. Packaging is our main business , and it takes a leading position in the same industry of the world.
Wihuri Group’s packaging division consists of two high-profile operations: Wipak in Europe and Winpak in North America. Together, Wipak and Winpak offer an impressive selection of packaging materials, machinery systems and technical service to support packaging related solutions throughout the world. Now we have more than 20 production facilities on two continents, as well as sales and service offices in Asia, Australia and South America.
The company was founded in 2013, its total investment is 15.5 million euros. The company is now the first manufacturing enterprise in Asia, also we have sales offices in Shanghai, Japan and Singapore.Our products are packaging film and bags for food and medical devices.
We have high-efficient team, harmonious working atmosphere and broad space for development, hope you will come and join us to witness operation and development of the company.
联系方式
- 公司地址:上班地址:常熟高新技术产业开发区富春江路88号