常熟招聘

ACCOUNTABILITY OBJECTIVE:
Will be the primary contact between the customer and the Changshu plant and must ensure that all appropriate actions to support the customer are understood, agreed and implemented by all parties in order to improve quality levels. Proactively drive two-way customer quality communication

PRINCIPAL ACCOUNTABILITIES:

1. Manage in its entirety the concern investigation, root cause analysis and improvement implementation process for all customer issues
2. Lead assigned customer site visits and customer on-site audit
3. Respond to customer issues regarding product quality and quality systems
4. Develop and participate in Advance Quality Planning activities for new products and process introduction/release, including but not limited to product and process FMEA’s and cause and affect analysis, as well as process flow diagrams and control Plans.
5. Conduct first level on-site analysis of customer quality complaints at customers site (0km and field claims) when required
6. To monitor and follow up customer quality open items, and report the action status and results to customer
7. Visiting customer facilities both re-actively and pro-actively to establish and develop customer relationships
8. Perform other duties assigned from Assistant Quality Manager.


PRINCIPAL WORKING RELATIONSHIPS:
Works closely with all levels of personnel internally and with the customers to assure Changshu quality standards are maintained.


REQUIRED EDUCATION BACKGROUND, KNOWLEDGE AND WORKING EXPERIENCE:

A mechanical engineering degree or the equivalent in experience is required. 5+ years working experience in automotive manufacturing environment; with customer liaison experience. Familiar with automotive quality system requirement, e.g. TS16949, VW formel-Q, GM GP etc. Fluent in written and spoken German and/or English are preferred.

SKILLS AND ABILITIES

- Good interpersonal skills to work effectively with teams, and interact with customers.
- Verbal and written communication skills that demonstrate the ability to express ideas and exchange information clearly and concisely.
- Ability to work with various levels of management
- Good ability to resolve issues effectively with sound decision.
- Good negotiation experience and skill

Hilite International是一家全球性汽车零部件供应商，总部设在德国的马科特海登菲尔德(Marktheidenfeld)。并在德国和美国分别设有工厂，负责欧洲和北美地区的生产及销售。凭借多元化的、世界级创新型节能减排产品，海力达已占据全球技术领导者的有利地位。我们的目标是致力于达到在可变正时气门系统（VVT）和干式双离合器(DCT)两方面的业务中均占市场领先地位。

 

在中国，海力达于2005年建立上海办事处，主要负责中国大陆地区的市场销售，应用工程和供应商开发。随着公司业务的不断扩大，2011年1月在江苏常熟东南经济开发区成立了一个拥有高质量制造标准，包括生产，检测和研发的独资公司，主要生产双离合器变速箱电磁阀及模块。

海力达汽车系统（常熟）有限公司 作为一家全新的公司,为员工提供良好的工作环境和职业发展前景，并提供有竞争力的福利待遇和国内、国外培训机会。海力达欢迎各地英才的加盟。