TLJ-Customer Service/Commercial Manager
英国豪迈国际有限公司广州代表处
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：仪器仪表/工业自动化
职位信息
- 发布日期：2012-08-31
- 工作地点：上海-徐汇区
- 招聘人数：1
- 工作经验：十年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：客服经理(非技术) 商务经理
职位描述
Background:
TL Jones Shanghai sits within the Elevator Safety Division of Halma plc. a FTSE 250 company with an annual turnover of 517million. Since its entry into China in 1994, TL Jones Shanghai is renowned as world class solution provider of elevator safety, information display, communication and touch control operating panel products. Among which TL Jones light curtain is considered to be our core business.
The dynamic business growth and service center centralization call for this role to lead the customer service team to handle external customer service and internal sales operation.
Position Smmary:
Full responsible for external customer service and internal sales operation, he/she will work with Head of Sales, to monitor sales team activity and performance, and ensure internal sales operation efficiency.
Position Responsibilities:
1.Sales activity & performance measure and report includes
1)Accurate monthly billing forecast.
2)Monthly sales activity analysis report.
3)Sales team reports collection and screening.
4)Sales metrics reports.
5)Price book and selling material preparation.
6)Market information consolidation and update.
7)Sales opportunity pipeline distribution, collection and consolidation.
2. Sales operation coordination
1)Ensure order processing efficiency
2)Coordination with operation department to assure on time delivery
3)Coordination with operation department on material planning meeting
4)Overseas inter company customer communication and service.
5)Domestic customer service.
Qualification Requirements:
1Can do attitude, self starter, can work under a dynamic growing and changing environment
2.Bachelor degree
3.Minimum 10 years' s customer service/commercial management experience.
4.Industrial manufacturing background preferred.
5.Fluent English speaking and writing
6.Detail oriented and well organized.
7.Natural leader of people, creating respect, motivation to team goals & strong team spirit / creativity
8.Comfortable working & communicating at all levels of the organization and across departmental boundaries
9.Ability to work under pressure in a fast paced and demanding environment
10.Excellent IT skills with high proficiency in MS Office Tools (Word, PowerPoint, Excel, Project)
11.High ethics and values are required to be part of TL Jones team
.
TL Jones Shanghai sits within the Elevator Safety Division of Halma plc. a FTSE 250 company with an annual turnover of 517million. Since its entry into China in 1994, TL Jones Shanghai is renowned as world class solution provider of elevator safety, information display, communication and touch control operating panel products. Among which TL Jones light curtain is considered to be our core business.
The dynamic business growth and service center centralization call for this role to lead the customer service team to handle external customer service and internal sales operation.
Position Smmary:
Full responsible for external customer service and internal sales operation, he/she will work with Head of Sales, to monitor sales team activity and performance, and ensure internal sales operation efficiency.
Position Responsibilities:
1.Sales activity & performance measure and report includes
1)Accurate monthly billing forecast.
2)Monthly sales activity analysis report.
3)Sales team reports collection and screening.
4)Sales metrics reports.
5)Price book and selling material preparation.
6)Market information consolidation and update.
7)Sales opportunity pipeline distribution, collection and consolidation.
2. Sales operation coordination
1)Ensure order processing efficiency
2)Coordination with operation department to assure on time delivery
3)Coordination with operation department on material planning meeting
4)Overseas inter company customer communication and service.
5)Domestic customer service.
Qualification Requirements:
1Can do attitude, self starter, can work under a dynamic growing and changing environment
2.Bachelor degree
3.Minimum 10 years' s customer service/commercial management experience.
4.Industrial manufacturing background preferred.
5.Fluent English speaking and writing
6.Detail oriented and well organized.
7.Natural leader of people, creating respect, motivation to team goals & strong team spirit / creativity
8.Comfortable working & communicating at all levels of the organization and across departmental boundaries
9.Ability to work under pressure in a fast paced and demanding environment
10.Excellent IT skills with high proficiency in MS Office Tools (Word, PowerPoint, Excel, Project)
11.High ethics and values are required to be part of TL Jones team
.
公司介绍
英国豪迈的愿景是让生命更安全，让生活更美好。集团创立于1894年，如今是安全、健康、环保产业的跨国投资集团，总部位于伦敦西北角的阿默舍姆，在美国、中国、印度有分公司，全球雇员超过5500名，拥有4大事业部：过程安全、基础设施安全、医疗设备、环境与分析。英国豪迈2006年正式进入中国，目前在上海、北京、广州、成都和沈阳等5个城市设有代表处，并在上海、北京、保定和深圳建有工厂。
英国豪迈是伦敦证券交易所的富时250指数（FSTE 250）的成分股，集团是伦敦证交所的富时250指数的成分股，迄今连续37年以上股息分红>5%年增长，且每年>5%的营业额被用于研发投入的上市公司，2015-2016财年的营业额超过8亿英镑，约合人民币72亿元。集团先后投资并购了近50家制造企业，它们都是工业和科研领域领先的品牌厂家，为全球生产安全、控制、检测、医疗、净化类产品，可用于食品饮料、建筑设施、医疗诊断、分析测试、环境保护、能源化工、航天军工、交通运输等行业。豪迈子公司的销售、生产和技术支持中心遍及23个国家和地区。
如果您渴望不断提升自己、成就一番事业的话，那就来为英国豪迈工作吧！我们的企业文化和价值体系是：成就卓越，创新为先，充分授权，客户满意。为此，您可以接触到：
子公司自主的经营模式，专业市场世界领先位置；
集团扁平化的组织架构，透明的顶层设计，培养领导力和战略思维；
支持跨界、跨行业、跨文化地交流学习；
鼓励创新的企业文化，成就卓越的职业平台。
更多信息请查阅英国豪迈的官方网站www.halma.cn，或关注微信公众号HALMAChina和微博是weibo.com/halma。
欢迎参加英国豪迈品牌认知度有奖调研问卷，方式如下：
1. 问卷网址：http://www.diaochapai.com/survey2370250
2. 微博参与：http://weibo.com/halma
联系方式
- 公司地址：上班地址：娄山关路555号长房国际广场