Clinic Coordinator 门诊客服专员-北京-00104
北京和睦家医院有限公司
- 公司性质：合资(欧美)
- 公司行业：医疗/护理/卫生
职位信息
- 发布日期：2012-11-02
- 工作地点：北京-朝阳区
- 招聘人数：5
- 学历要求：大专
- 语言要求：英语精通
- 职位类别：客服专员/助理(非技术) 其他
职位描述
Qualifications:
-College graduate ( higher education preferred)
-Nursing or medical background is preferred
Skills:
-Ability to handle multiple tasks at one time and able to work under pressure and in a fast pace working environment.
-Excellent oral and written English and Chinese.
-Good computer skill.
-Professional telephone etiquette.
-Good customer service skill.
-Be a team worker and flexible.
Knowledge:
-Outpatient clinic operation and clerical duties.
Responsibilities:
-Greet patients and check patients in, update patient's information on PIMS.
-Handle incoming calls, take messages and route messages to appropriate party.
-Set and maintain physician/clinic appointments.
-Manage daily clinic activities through HIS.
-Prepare medical files and insurance claim froms for direct billing.
-Check and ensure the accuracy of the patient registration details and document completion.
-Maintain sufficient doctors' name cards available in the clinic.
-Assist physicians and nurses on patient communication.
-Record and track on outpatient clinic activities.
-Maintain the waiting area tidy and clean.
-Perform any other duties as assigned.
Please note that per the special requirement of this position, suitable candidates will be required to spend 5 days on clinical interview.
-College graduate ( higher education preferred)
-Nursing or medical background is preferred
Skills:
-Ability to handle multiple tasks at one time and able to work under pressure and in a fast pace working environment.
-Excellent oral and written English and Chinese.
-Good computer skill.
-Professional telephone etiquette.
-Good customer service skill.
-Be a team worker and flexible.
Knowledge:
-Outpatient clinic operation and clerical duties.
Responsibilities:
-Greet patients and check patients in, update patient's information on PIMS.
-Handle incoming calls, take messages and route messages to appropriate party.
-Set and maintain physician/clinic appointments.
-Manage daily clinic activities through HIS.
-Prepare medical files and insurance claim froms for direct billing.
-Check and ensure the accuracy of the patient registration details and document completion.
-Maintain sufficient doctors' name cards available in the clinic.
-Assist physicians and nurses on patient communication.
-Record and track on outpatient clinic activities.
-Maintain the waiting area tidy and clean.
-Perform any other duties as assigned.
Please note that per the special requirement of this position, suitable candidates will be required to spend 5 days on clinical interview.
公司介绍
北京和睦家医院自1997年成立以来，为来自全球180多个国家和地区、数以百万计的在华外籍人士和中国家庭提供高质量的医疗服务。和睦家通过了多项国际医疗质量认证，不断提高医疗技术和服务水平。2005年首次通过国际联合委员会(JCI)认证，并连续五次通过再认证。同时还连续多次通过了美国病理学家学会(CAP)、以及医疗信息与管理系统学会（HIMSS）EMRAM（住院）六级认证。
目前，和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心，足迹遍布朝阳、顺义、海淀、西城，以患者为中心，构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务，共同搭建分级诊疗模式，形成了全面的和睦家在京医疗服务网络。
目前，和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心，足迹遍布朝阳、顺义、海淀、西城，以患者为中心，构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务，共同搭建分级诊疗模式，形成了全面的和睦家在京医疗服务网络。