北京招聘

Job Purpose 工作目标

Progress advisor is responsible for the implementation of Course Management Procedure, communication with teachers, parents and students, and driving customer retention, referral and recommendation。学习督导主要职责是负责执行课程管理体系，和外教，家长及学生沟通和服务，做好学生续费，推荐等各项工作。

Key Responsibilities: 主要责任

Manage courses' schedule and progress 管理班级

Communicate among course teachers, parents and kids to track the teaching quality and study results, keep solid relationship with all customers, achieve renewal target 和外教，家长沟通学生学习进展，维护客户关系，实现学生续费目标

Achieve the targets of retention, referral and customer satisfaction 实现学生续费，推荐等目标，并提高客户满意度

Handle the complaints and suggestions 解决家长投诉和建议

Other duties and responsibilities assigned by company when needed 公司分配的其他工作内容

Job Qualifications: 职位要求：

Experience with and passionate about working with children and strong team spirit.

Strong sense of customer service.

High level of personal integrity and credibility.

Ability to work under pressure and can accept flexible working time including weekends and evenings.

Service industry (or related) administrative experience.

Very Strong computer skills, especially in MS Office.

具备经验并拥有与孩子一起工作的热情，较强的团队精神

较强的客户服务意识

具备高度诚实可信的人格

能够在压力下进行工作并能够接受在周末和晚上工作的灵活工作时间

服务或相关行业行政管理经验

很强的电脑技能，尤其在微软office软件

Core Skills: 核心能力

Solution and detail-oriented with the ability to be flexible.

Ability to multi-task in a fast-paced and dynamic environment.

Oral and written communication skills in both Chinese and English.

注重解决和细节并不失灵活性

在快速多变的环境中能够执行多重任务

中英文的口头和书面表达能力

Cathysubject西乐优学成立于2013年，引进全球领先的教育出版商麦格希教育最新少儿英语研发成果Midi English，旨在为3-15岁青少儿提供更专业的英语培训。
Cathysubject成立之初就有了她的使命：成长无界限，教育无疆域。多元化国际视野开拓，全英浸入式课堂体验，丰富有趣的课堂教学，专业全职中、外英语培训师，专业全职教学服务团队，只为陪伴孩子，一路成长！
Cathysubject拥有自己强大的教学研发团队，独创“CaMax”教学体系，帮助孩子高效的学习英语。