北京招聘

Capacity:
职位职责
Full time or part-time, 3-5 days / week.
全职或者兼职,3-5天/周.
Working time is 9 hours a day with 1 hour break for meal.
工作时间是9小时一天,有1个小时时间吃饭.
Kocoon is open Tuesday-Sunday, 10:30-21:00.
Kocoon 开放时间是周二-周日,10:30 - 21:00
Salary:
工资:
Salary depending on competence and experience.
根据个人能力和工作经验的不同,薪酬范围不一.
Probation period: 1 month for 1 year of contract if the employee passes the probation period exam.
试用期:如果员工通过试用期考核后,则1年的合同是1个月的试用期.
The salary during probation period is 80% of the salary.
试用期间工资是正式工资的80%.
Benefits:
福利:
Meal allowance: 12rmb / full day of work or meal ticket
餐费补贴:12元/天饭补或午餐劵一张.
After probation period:
试用期后:
5% commission on retail
产品销售5%的提成.
A percentage on membership sales (promotions not included): 2-3% for new vip, and 1-2% fore renewals.
会员卡的销售提成(不包括促销):新开卡提成2-3%的提成,续卡1-2%的提成.
All the above is before tax.
以上所有都是税前.
Social Benefits including old age pension, unemployment, work injury, medical coverage and maternity (maternity insurance is only available to Beijinger) will be provided. The company will pay the employer portion of these benefits; the employee is responsible for the employee portion.
社会福利包括养老险､失业险､工伤险､医疗险和生育险(生育险仅限北京当地人).公司付公司应该承贷的部分;员工自己付个人承担的部分.
Objective:
工作目标:
Ensure guest spa experience exceeds expectation
保证顾客的Spa过程超其所想.
Ensure client queries are answered, reservations are recorded correctly and payment procedures are completed.
保证应答客人的咨询,预订准确无误,确保客人付款结账.
Main Responsibilities
主要职责
Manage the appointment schedule
管理预约安排
Conduct confirmation calls
给预约客人打确认电话
Respond to clients' queries
回复客户咨询
Conduct check-in, check out and payment procedures.
负责客人迎送,和结账流程.
Promote spa products and services
宣传Spa产品和服务
Manage client profile
管理客户资料
Follow up with Referral system, flyer cards and gift vouchers, seasonal
promotion, etc.
跟进转介系统､传单和礼券,季节性的宣传活动等
Make the tea and fruit tray for the spa guests.
准备茶和果盘给Spa的客人们.
Assist with bookkeeping and keep track of income and expenses
协助记账和记录每笔收入和支出.
Assist in supervising the maintenance and cleanliness of the Spa at all time
协助记账和记录每笔收入和支出.
File management and corporation belongings management
档案管理和公司档案分类管理.
Reference and abide by the spa's standard procedures and policies, forms and manual.
参阅并遵守Spa的标准流程和制度､格式和手册.
Make sure we present the delicate, professional, and unique service to our
clients, in a clean environment.
确包我们呈现给客人一个干净整洁的环境,并给客人送去细致入微,专业,独一无二的服务.
Minimum educational qualifications:
最低教育资格:
College degree.
大学学历
Minimum work experience required:
最低工作经验:
No experience required. Training provided.
不需要经验.可参加培训.
Proven business skills required:
工作技能要求:
Communication in English.
使用英文进行交流.
Technical skills required:
其他技能要求:
Computer literate (Office) and some notions of designing and printing is an
advantage.
熟悉办公软件,懂设计和印刷者的优先.
Language required:
语言要求:
Bilingual English.
双语
Personal trait:
员工品质要求:
Honest and reliable.
诚实可信.
Articulate verbal and written communication
良好的口头表达能力和书面沟通能力.
Smart and love to co-work with others
机敏,热爱与人合作.
Interpersonal skills
良好的人际交流技巧.
Enthusiastic
有激情.
Empathetic
感性.
Professional presentation
专业的气质形象.
Other specifications required:
其他特别要求:
Willing to work shift hours including nights and weekends, and occasional
Over-time if required.
愿意按轮班制工作包括晚班和周末,以及按要求偶尔加班.
Flexible to work on public holidays. Overtime can be recuperated, and work during public holidays will be compensated according to regulations.
能灵活的在假期工作.加班时间可以倒休,根据国家规定节假日加班可得相应的补偿.
Documents required and to attach:
相关证件要求:
※ Copy of valid hygiene certificate
※ 有效的卫生体检合格证复印件.
※ Letter of recommendation of at least one previous employer, stamped
※ 至少一份过去雇主的推荐信,要求盖章.
※ Copy of work certificates and proof en contract ending
※ 工作证复印件以及上一份工作合同结束的证明.
※ Copy of school diploma
※ 毕业文凭复印件.
Contact Person:
Ali Zhao E-mail kocooninfo@kocoonspalounge.com
spaculturechina@gmail.com

贵公司是一家法式与日式相结合的具有非常高标准健康理念的spa,力求于在快节奏都市的工作和生活里，提供给具有紧张情绪和压力的需求者一个完全放松身心的服务和护理。