北京招聘

Responsibilities:
- To manage 'General Service' activities in store, including safe and back office security.
- To manage store safe count and all related inventory activities.
- To perform daily sales reports & filing of all invoices and documents in the shop.
- Product repair management with customer service department and external workshop.
- Liaison with Finance Department regarding cash management, payment request, company tax declaration, purchase Fapiao and bank journal.
- Administration activities such as safe housekeeping, staff attendance & leave monitoring & recording.
- Apply well-developed product and service knowledge and skills to respond clients/prospects various inquiries, including store location, product availability, product information (including pricing) from various channel, including phone, email, and other digital communication platform, etc. and provide problem resolution to ensure clients have unique experience.
- Perform all After Sales service front office activities directly related to final customers, acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product, etc.) and assuring that the customer satisfaction is constantly pursued and restored.
Requirements:
- At least 2 years' working experience in Sales Administration of luxury retail
- Familiar with daily retail store administration operation procedure. Holder of accounting qualified certificate is preferred
- Proficiency on operation of Ms Office
- Holder of accounting qualified certificate is preferred
- Customer Service Oriented
- Strong coordination skills, good team player, integrity
- Familiar with procedures for relevant government authorities

开云（上海）钟表珠宝有限公司诚聘