北京 [切换城市] 北京招聘

客户服务专员-Customer Service Officer

东电化爱普科斯(上海)电子有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2020-12-28
  • 工作地点:深圳
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:10-15万/年
  • 职位类别:客服专员/助理

职位描述

Job Responsibilities:

  

  1. Responsible for supply chain activities, from order entry to delivery;

  2. Act as logistics Interface between customers and our product line Customer Service Team to ensure Customer’s order & delivery; ensure all related logistics requirements arise from servicing the responsible customer are properly handled;

  3. Handle order placing & confirmation, as well as other logistics co-ordination;

  4. Follow up shipment and prepare the proforma invoice for the customers;

  5. Process sample order of the customers;

  6. Handle customer complaints and claims;

  7. Monitor inventory level;

  8. Prepare shipping details and mail invoices to the customers for payment preparation;

  9. Follow product quality issue.

     

    Requirements:

                      

  1. Diploma or Bachelor’s degree holder;

  2. 1 to 2 years of experience in customer service field, preferably in electronic components Industry;

  3. Fluent in English and Mandarin;

  4. Good communication & interpersonal skill;

  5. Excellent computer software and database system knowledge, SAP knowledge is preferable;

  6. Familiar with Incoterms.

职能类别:客服专员/助理

关键字:客服客服专员

公司介绍

TDK Corporation is a world leader in electronic solutions for the smart society based in Tokyo, Japan. Built on a foundation of material sciences mastery, TDK welcomes societal transformation by resolutely remaining at the forefront of technological evolution and deliberately “Attracting Tomorrow.” It was established in 1935 to commercialize ferrite, a key material in electronic and magnetic products. TDK's comprehensive, innovation-driven portfolio features passive components such as ceramic, aluminum electrolytic and film capacitors, as well as magnetics, high-frequency, and piezo and protection devices. The product spectrum also includes sensors and sensor systems such as temperature and pressure, magnetic, and MEMS sensors. In addition, TDK provides power supplies and energy devices, magnetic heads and more. These products are marketed under the product brands TDK, EPCOS, InvenSense, Micronas, Tronics and TDK-Lambda.


TDK focuses on demanding markets in automotive, industrial and consumer electronics, and information and communication technology. The company has a network of design and manufacturing locations and sales offices in Asia, Europe, and in North and South America. In fiscal 2020, TDK posted total sales of USD 12.5 billion and employed about 107,000 people worldwide.

联系方式

  • 公司地址:光华路7号汉威大厦B座5B5-1室