北京 [切换城市] 北京招聘北京医院/医疗/护理招聘北京牙科医生招聘

临床支持专员Clinical Support Specialist

隐适美中国 Invisalign

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2020-03-18
  • 工作地点:北京-东城区
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位类别:临床协调员  牙科医生

职位描述

SUMMARY

This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in three broad categories but may not be limited to:

1. Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company,

2. Clinical Support to customers especially on ClinCheck, attachment and troubleshooting,

3. Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


? Manage day to day tasks within Clinical department.

? Provide ClinCheck review and clinical support to customers to improve their invisalign operation skills.

? Handle ClinCheck related complaint and troubleshooting.

? Provide Clinical Training (internal) – Establish and oversee internal clinical education to Align employees, in particular Sales, Customer Service and Marketing.

? Represent Align clinical present at academic and professional Align events to customers.

? Provide clinical feedbacks to research project and new product launch to improve products.

? Work with local speakers in the development of publications that can be used by AT as case studies

? Follow departmental procedures to obtain 100% accuracy and completeness in all areas

? Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development

? Participate in assigned clinical projects to support

? Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.



Additional responsibilities:

? Participate in proactive team efforts to achieve departmental and company goals.

? Perform other duties as assigned.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Highly Organized

Action Oriented

Takes initiative

Results oriented with proven experience

Independent and able to work autonomously

Strong time management skills

Task-oriented-Quick to respond

Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills

Experience with Invisalign IDS and ClinCheck software

Good communication skills



EDUCATION and/or EXPERIENCE

DDS degree or equivalent; Certificate of Dentistry from an accredited University; Master of Orthodontics degree or equivalent is desired

Fluent in English

.


WORK SCHEDULE / HOURS

The normal work hours and days assigned to this position are: Mon-Fri 9:00am to 6:00pm.

公司介绍

爱齐公司是一家跨国公司,成立于1997年2月,于2001年在美国纳斯达克上市。其使命是成为创新牙齿矫正设备的主要供应商,我们的产品有隐形无托槽矫治器和口内扫描仪等。 爱齐科技设计和制造世界上先进的隐形矫治器系统 — 隐适美系统,提供 iTero 口内扫描仪和相关服务,以及 CAD/CAM 软件。爱齐科技旗下品牌隐适美拥有超过八百万用户,并通过iTero 口内扫描仪和 exocad 的CAD/CAM 软件推动数字化口腔医疗的发展,打造数字化正畸和修复流程,实现口腔治疗的现代化转型,致力于帮助口腔专业人员提高诊疗效率,优化患者的治疗效果。
爱齐公司强调创新、以结果为导向、以客户与团队合作为中心、自我领导的能力与精神,为员工提供多元化的发展空间,并为员工创造学习、友好、合作、健康的工作环境。我们竭诚邀请充满工作激情,具有挑战精神的精英加入到我公司,共同创造你与公司的成功!

联系方式

  • Email:anguo@aligntech.com
  • 公司地址:东直门南大街1号来福士中心办公楼11层02室