北京招聘

Job Title:  (Senior) Account Manager, Books

Reporting to: Senior Sales Manager

Function:  Books

Overall Role Summary:  

Responsible for achieving annual territory Books sales targets through sustainable and consultative account management, maintaining an awareness of the business and competitive trading environment. May include line management and can involve mentoring activities to Sales Execs/Associates and contributing to overall division strategy.

Key Accountabilities: 

? Achieving and exceeding annual territory sales targets across each profit centre, contributing to the overall revenue and profit objectives of the division.

? Plans, schedules and carries out regular sales visits to customers to achieve financial targets within own sales region across product portfolio, customizing sales documentation and tools to maximize sales opportunities.

? Cultivate strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction

? Report periodically to senior management to summarise team sales progress and the business environment, this ensuring responsiveness to both the micro and macro trading conditions.

? Collects and disseminates market, competitor, and customer feedback, including passing on leads where the customer and business would be better served by a different T&F channel/offering

? Establish a strategic approach to the short, medium and long term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time

? Uphold company trading and terms policy in order to protect profitability and value of business in territory 

? Prepares for, attends, and contributes to sales meetings and events to build strategic awareness and to gather market relevant intelligence.

? Actively liaise with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – includes credit control, editorial, marketing and sales support

? Selection and adaptation of title list, sales materials, analytics and catalogues for regular customer visits

? Line management of staff may be included in the role

Knowledge and Qualifications

? Some experience (3-5 years) of working in a sales environment, with an understanding of the demands placed on sales and the support needs of a sales team

? Knowledge of the academic publishing industry or the book trade

? Academic book sales experience preferred

? Competent user of core MS Office package

Skills and Behaviours Required

? Willingness to travel extensively on territory and to conferences, book fairs as required by the company

? The ability to work independently and pro-actively, with awareness of when to need to delegate tasks

? Consultative sales skills and the ability to influence

? Ability to create and maintain positive and effective relationships with the sales team and other internal colleagues.

? Language skills of both Mandarin and English

? Good analytical, decision making and problem-solving skills

Taylor & Francis 是全球领先的学术出版集团之一，与世界范围内的研究人员、学协会、高校和图书馆紧密合作，出版人文科学、社会科学、行为科学、科学技术与医学等领域的高品质学术期刊、图书、电子书、教材和参考书。
Taylor & Francis 在牛津、纽约、费城、博卡拉顿、波士顿、墨尔本、新加坡、北京、东京、斯德哥尔摩、新德里和约翰内斯堡等地设有分支机构，致力于为当地的编辑、学协会和作者提供专业支持，为图书馆员提供量身定制的高效服务。
Taylor & Francis 每年出版2,350 多种期刊和3,200 多种新书，共有50,000 多种专业图书在售。Taylor & Francis 提供高品质的信息和知识，帮助读者提高工作效率、提升教育水平，推动相关研究领域的发展。

Taylor & Francis Group is one of the world's leading publishers of academic journals and books. We are dedicated to the dissemination of scholarly information, drawing on expertise developed since first publishing learned journals in 1798. Taylor & Francis now publish over 2,500 scholarly journals in association with over 500 learned societies and scholarly institutions, and 6,500 new books each year, with a books backlist in excess of 100,000 specialist titles. We operate from a network of 20 global offices, including Philadelphia, Oxford, Melbourne, Stockholm, Beijing, New Delhi, Johannesburg and Singapore.


Taylor & Francis Group is an Informa business (www.informa.com). Informa plc is the global information provider for the academic, professional and commercial markets..

We are providers of quality information and knowledge that enable our customers to perform their jobs efficiently, continue their education, and help contribute to the advancement of their chosen fields. Our customers are researchers, students, academics and increasingly, professionals.

For more information, visit us at www.tandf.co.uk