北京招聘

Email: glrecruit@ithk.com.cn

Responsibilities

· Develop the overall CRM, direct marketing, and loyalty strategy for our new department store

· Responsible for achieving CRM program objectives including acquisition and retention targets

· Construct multi-channel action plan based on customer lifecycle and segmentation profiles

· Develop and standardize KPI's to monitor the performance of CRM activities and profitability

· Use data mining techniques to flesh out customer insights in customer database

· Analyze data and translate into actionable customer insights for CRM activities

· Focus on customer insights collection and analysis to drive customer centric growth strategies and actions, identify up-sell & cross sell opportunities with joint promotion partners to increase customer value

· Manage and develop consumer loyalty programs, plan and execute direct marketing activities, e.g. Mailers, events

· Lead and motivate CRM team towards a shared vision

Requirements

· University Degree

· 4-5 years of CRM, loyalty marketing, and database marketing experience

· With department store or fashion retail industry will be preferred. CRM agency candidates will also be considered

· Hands on experience and proficiency in business intelligence tools, statistical and data mining models and tools

· Strong data analysis skills, project management, and time management skills, and the ability to translate data into actionable consumer insights

· Fluency in English and Chinese

· Candidate with less experience will be considered as CRM Supervisor

Attractive package will be offered to the right candidate. Please send your full resume quoting job reference with expected salary to the Human Resources Department Email - glrecruit@ithk.com.cn

    法国老佛爷百货创立于19世纪末，历经逾百年的光华流转与不断发展，如今的老佛爷已成为享誉全球的知名时尚百货公司，拥有64家店面遍布全球；2013年更迎来中国***旗舰店——北京老佛爷百货的盛大启幕。 如同法国的老佛爷百货，北京旗舰店汇聚了从奢华名品到大众品牌的近600个品牌，打造出无与伦比的时尚胜地。琳琅满目的时尚品牌荟萃缔造了老佛爷百货的时尚混搭氛围，这其中既有大家耳熟能详一线奢侈品牌，也有备受潮人热捧的国际一线潮牌、高街品牌。
    拉法耶特百货（中国）有限公司由引领大中华地区的时尚领袖香港I.T集团和法国百货巨头巴黎老佛爷共同打造。北京老佛爷百货位于最繁华又充满活力的商业中心区---西单北大街与灵境胡同的交汇处，全店共六层，总面积为48,000平方米。混搭的态度渗透在北京老佛爷百货的每一个角落，最新的时尚潮流也体现在各个商品类别里。当消费者踏入北京老佛爷百货，就会见证并享受到集时尚、潮流、大胆无畏、丰富、玩味十足和创新于一体的***的体验。
    加入老佛爷百货您可以拥有优质的工作环境，清晰的职业发展机遇，富有竞争力的薪资及福利。我们热衷于发掘、培养人才，并为其提供良好的职业发展路径。
我们诚邀热爱时尚、敢于挑战、追求进步的人才加入，并和老佛爷百货一起打造十足的时尚都市生活方式。

    我们将为您提供更优秀的管理理念、更有助于您职业发展的培训课程、更加广阔的晋升空间、更具有诱惑力的薪水、更贴心的福利政策。让您在轻松、快乐、充实的环境中工作。让我们共同努力打造这个百货行业的新生命吧，期待您的加入！

每日公开招聘会：
面试时间：周一至周五10：00-18：00（13：00-14：00除外）；
面试地点：西城区西单北大街110号老佛爷百货商场五层人力资源部
乘车路线：地铁四号线至灵镜胡同站下，C口出往南走50米，黑灰色大楼即是；
携带资料：个人简历、照片