北京招聘

What We Offer?

There’s one word that sums up what we offer: choice. The choice of working in a number of exciting locations around the world, with a broad range of high profile businesses across many different industry sectors. The choice of focusing on one stream within our career framework, or building new skills across specialist areas. Should you choose to join AMS, you will have complete control over where your career takes you.

Our Culture

Alexander Mann Solutions is all about Inspiring People. The people we work with, the clients we work for and the communities we’re part of. And inspiring is the environment we’ve created within Alexander Mann Solutions. One where people are developed and supported through challenging opportunities. One where they can work with the most talented people in the industry – specialists who they can learn from all the time. One where we’re ambitious with our growth plans, innovative in our solutions and committed to our clients.

Purpose:

The main purpose of the role is to work closely with the rest of the Administration team to ensure an efficient and flexible support service is provided to the Client Services team where required.

The Team leader – Recruitment Administration is the main point of contact for Recruitment Coordinators, Senior Recruitment Coordinators, Lead Specialist – Recruitment Administrator’s and Principal Specialist – Recruitment Administrator’s, dealing with all queries relating to the administration function, taking responsibility for the resolution of those queries to a satisfactory conclusion and dealing with escalation of issues. Key accountabilities:

Key Accountabilities

- Manage a team to achieve all required SLAs

- Responsible for team objective setting, performance management, development and succession planning

- Responsible for team morale, productivity and discipline

- Manage the team’s holiday and sickness and ensure that sufficient cover is provided as required per client desk

- Manage the program and organize resources for induction of new staff

- Act as a local point for escalations surrounding client, contractor and internal issues

- Checking, approving and signing off contracts and account information details

- Manage the monthly reports and issue to the Support client desks holding monthly meeting to discuss progress and escalate issues

- Participate in various weekly, monthly and quarterly meetings and calls

- Preparing monthly and quarterly team's performance reviews

- Build and maintain strong working relationships between all parties

- Ensure ISO Processes are adhered to and identify any gaps

- Ensure Process Manuals are kept up to date, owning relevant chapters of these to pro-actively recommend improvements in processes and procedures

- Manage any ad hoc projects

- Conducting interviews with internal and external candidates

Requirements:

- Consider ways to continually develop and improve the processes and procedures and working in conjunction with the team to implement any changes which are introduced

- Grounded knowledge of business

- Ensures that the team works to the service levels agreed with the client

- Local point of escalations

- Conduct process reviews and make suggestions for improvements

- Experience in identifying and introducing process innovations

- Coordinate and implement any ad hoc projects

- Capable to appraise risks and opportunities in client’s demands, new solutions, process changes

- Capable to work on, suggest and implement a resolution to a complex issue connected to the team’s work

- Capable to make timely decisions regarding processing and communication to ensure relevant internal parties receive support when required

- Strong permanent, contingent or temporary recruitment experience within a busy and challenging environment

- Experience managing a cross functional team

- Experience identifying and introducing process innovation

- Solid experience in an administration or customer services environment

- Experience of managing difficult client relationships

- Experience of managing absenteeism including implementing procedures for unacceptable absence

- Experience in performance management and underperformance management

- Direct reports development, capable to prepare succession plan

- Driving team’s motivation

- Capable to give constructive feedback, lead productive team meetings and one to ones

- Strong working knowledge of all Microsoft packages such as Excel, Word, Outlook and PowerPoint

Alexander Mann Solutions (AMS) acknowledges that you have an expectation of privacy and confidentiality regarding the personal information you have provided in connection with your application for employment and will comply with all applicable data protection laws. AMS uses your personal information requested in this application process to evaluate your application for employment and for other customary human resources purposes which include [screening and selection, interview, offer, onboarding]. AMS will ensure that the personal information you provide will be kept secure and not transferred outside the PRC or shared with any other organisation other than where necessary to evaluate your application. By sending an application for a role you are in agreement with the use of your personal information throughout the process

公司介绍
AMS创立于1996年，是一家提供综合性劳动力解决方案的全球企业。我们致力于通过帮助企业构建、重塑或优化劳动力，令其在不断变化的时代中蓬勃发展。我们提供人才招聘与非正式员工管理、内部人才流动与技能发展、以及人才与技术咨询服务。我们在全球拥有超过4500名行业专家，服务超过100家全球蓝筹企业。秉承充满激情、勇敢无畏、真诚守信的价值理念，我们致力于帮助全球客户打造真正的灵巧劳动力。

About us
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.