Customer Service Representative,Demo Logistics
新加坡爱斯福亚太有限公司北京代表处
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备
职位信息
- 发布日期：2012-11-13
- 工作地点：北京
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：客服专员/助理(非技术)
职位描述
JOB DESCRIPTIONS:
Based in Beijing, within the Customer Service group, the primary task of the Customer Service Representative, Demo Logistics (Beijing) is to ensure a liaison between the internal/external customers and the Chinese-market, instrument demo service. The demo instruments being an important marketing tool, the Customer Service Representative, Demo Logistics (Beijing) will also be required to work in close collaboration with the sales force, participating in maintaining excellent customer service.
More particularly, the Customer Service Representative, Demo Logistics (Beijing) coordinates and plans the loans of instruments for the sales force, as well as for our customers. In addition to ensuring the quality of the shipments by following up on the calibration and repairs of the instruments, the Customer Service Representative, Demo Logistics (Beijing) analyses and makes recommendations to optimize the flow of inventory.
Occasionally, the Customer Service Representative, Demo Logistics (Beijing) is also required to help or replace the co-workers responsible for the Chinese and APAC clientele-with regards to the repairs management and acts as service coordinator.
When required, the Customer Service Representative, Demo Logistics (Beijing) also performs other work-related tasks.
TECHNICAL SKILLS:
- Technical background in Optics, Telecom or Electronics
- Proficiency in Microsoft Office applications
- Knowledge of SAP (an asset)
NON-TECHNICAL SKILLS:
- Extremely customer-oriented
- Methodical and organized
- Responsible
- Positive attitude, enthusiastic and self-motivated
- Self-sufficient and ability to multitask
REQUIREMENTS:
- Education: College diploma in administration or any other diploma related to this position.
- Work experience: Five years at least.
- Languages: Bilingual Mandarin/English essential.
Based in Beijing, within the Customer Service group, the primary task of the Customer Service Representative, Demo Logistics (Beijing) is to ensure a liaison between the internal/external customers and the Chinese-market, instrument demo service. The demo instruments being an important marketing tool, the Customer Service Representative, Demo Logistics (Beijing) will also be required to work in close collaboration with the sales force, participating in maintaining excellent customer service.
More particularly, the Customer Service Representative, Demo Logistics (Beijing) coordinates and plans the loans of instruments for the sales force, as well as for our customers. In addition to ensuring the quality of the shipments by following up on the calibration and repairs of the instruments, the Customer Service Representative, Demo Logistics (Beijing) analyses and makes recommendations to optimize the flow of inventory.
Occasionally, the Customer Service Representative, Demo Logistics (Beijing) is also required to help or replace the co-workers responsible for the Chinese and APAC clientele-with regards to the repairs management and acts as service coordinator.
When required, the Customer Service Representative, Demo Logistics (Beijing) also performs other work-related tasks.
TECHNICAL SKILLS:
- Technical background in Optics, Telecom or Electronics
- Proficiency in Microsoft Office applications
- Knowledge of SAP (an asset)
NON-TECHNICAL SKILLS:
- Extremely customer-oriented
- Methodical and organized
- Responsible
- Positive attitude, enthusiastic and self-motivated
- Self-sufficient and ability to multitask
REQUIREMENTS:
- Education: College diploma in administration or any other diploma related to this position.
- Work experience: Five years at least.
- Languages: Bilingual Mandarin/English essential.
公司介绍
EXFO is a recognized test and measurement expert in the global telecommunications industry. The Telecom Division, which represents our main business activity, offers fully integrated and complete test solutions to network service providers (NSPs), cable TV operators,telecom system vendors and component manufacturers in approximately 70 countries.
We are the global market leader for portable optical test solutions and a leading supplier of protocol and copper access test solutions to enable triple-play services over converged, IP networks.
If you have what it takes to be the best, then now you to can join our winning team.
If you are interested in these positions and meet the qualification, please send your English or Chinese resumes to the e-mail address jobs.china@exfo.com within one week. Visit us at www.EXFO.com
We are the global market leader for portable optical test solutions and a leading supplier of protocol and copper access test solutions to enable triple-play services over converged, IP networks.
If you have what it takes to be the best, then now you to can join our winning team.
If you are interested in these positions and meet the qualification, please send your English or Chinese resumes to the e-mail address jobs.china@exfo.com within one week. Visit us at www.EXFO.com
联系方式
- 公司网站：http://www.exfo.com
- Email：jobs.china@exfo.com