北京招聘

The Facilities Officer will assist the Account Manager in leading a team or to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for the key stakeholders &/or client in the absence of the Account Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.
Accountabilities
People Management (where applicable)

Manage and coach team
Develop and sustain a high-quality well motivated team
Ensure high staff morale, trust and work ethics
Actively support an environment that supports teamwork, co-operation and performance excellence within team
Assist in mentoring and enabling Training & Development of team members
Client/Stakeholder Management
Deliver excellent customer service to meet on-site client’s expectations
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Monitor procedures to ensure client’s expectations are conveyed and worked upon
Procurement & Vendor Management
Manage multiple vendors including hard and soft service providers to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Contracts Management
Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
Monitor expiry of contracts and initiate re-procurement if needed
Continually assess contracts to ensure best value delivered to the client
Finance Management

 Ensure that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Health & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Site Operations Management
Implement Industry Best Practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
24/7 emergency call support and site attendance is required
Risk Management
Assist in the implementation and management of a property risk management program

 Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Key Result Areas
Achieve Key Performance Indicators and Service Level Agreement targets


Required Qualifications &Ideal Experience

Min. 2 years of experience in facilities, property management, hospitality or related field

Knowledge of local health and occupational safety requirements
Knowledge of critical facilities

 Knowledge of vendor management for specialized services
An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills
Critical Competencies for Success

Client Focus & Relationship Management
– Ease of interaction with a wide range and wide level of client staff
– Ability to manage conflict and balance between client and firm requirements
– Has a customer-oriented attitude
– Demonstrates proactive & professional approach to customer service
？ Project Management & Organizational Skills
– Excellent planning & organizational skills to prioritize work and meet tight deadlines
– Proven ability to manage multiple and complex operational matters on a daily basis
？ Problem Solving & Strategic Thinking
– Capacity to deal with ambiguity and solve complex problems effectively
– Analytical, proven ability to solve problems using a quantitative approach
– Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
Demonstrated superior people management skills – ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels
Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

 Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
 Flexible – able to adapt to rapidly changing situations
Strongly goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
 Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo

About JLL

Jones Lang LaSalle Incorporated (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. For more information, please visit our official

关于仲量联行

仲量联行（纽交所交易代码：JLL）是全球房地产专业服务和投资管理公司。仲量联行是《财富》500强企业，截至2019年9月30日，仲量联行业务遍及全球80多个国家，员工总数超过93,000人, 2018财政年度收入达163亿美元。