Customer Service Specialist
北京有志者成信息咨询有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:专业服务(咨询、人力资源、财会) 计算机软件
职位信息
- 发布日期:2017-02-27
- 工作地点:北京-朝阳区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:120元/天
- 职位类别:客服专员/助理
职位描述
职位描述:
Job Responsibilities:
1. Conduct customer satisfaction survey and keep good relationship with key customer;
2. Assist in daily communications with client and overseas headquarters on customer service related issues;
3. Follow up on products, operations, technical issue with foreign colleagues;
4. Responsible for customer calls, E-mail consultation, answer customer questions;
5. Other duties assigned by the supervisor in the daily customer service affairs
Qualifications:
1. Good Command of Written English skills.
2. Good at Excel and Word processing software
3 Good interpersonal skills, and adapt to the multitasking environment;
4 Dilligent and no problem to work on weekend if necessary.
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Job Responsibilities:
1. Conduct customer satisfaction survey and keep good relationship with key customer;
2. Assist in daily communications with client and overseas headquarters on customer service related issues;
3. Follow up on products, operations, technical issue with foreign colleagues;
4. Responsible for customer calls, E-mail consultation, answer customer questions;
5. Other duties assigned by the supervisor in the daily customer service affairs
Qualifications:
1. Good Command of Written English skills.
2. Good at Excel and Word processing software
3 Good interpersonal skills, and adapt to the multitasking environment;
4 Dilligent and no problem to work on weekend if necessary.
职能类别: 客服专员/助理
关键字: 客户服务专员
公司介绍
爱斯曼德测评(Aspiring Minds),目前是全球最大的职业能力测评公司之一,由美国麻省理工学院计算机与人工智能实验室和哈佛商学院校友在2008年联合创办,旨在将人工智能和机器学习技术应用于人才测评领域,目前已服务2000+企业,覆盖900多种岗位,开发出数百个行业技能测评模块,涉及IT、通信、金融、能源、制造、服务业等领域, 目前客户包括百度、亚马逊、亚信、中兴、苹果、华为、渣打银行、微软、Wipro、埃森哲、雅培等。
联系方式
- 公司地址:上班地址:建国路93号院万达广场