鞍山 [切换城市] 鞍山招聘

客户服务工程师

德科斯米尔(鞍山)线束系统有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2021-06-04
  • 工作地点:鞍山
  • 招聘人数:2人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:5-8千/月
  • 职位类别:其他

职位描述

Principle activities  

     Dealing with complaints from internal and external customers, ensure problem analysis within the scope of the quality control loop, ensure implementation of corrective and preventive actions     Methodically lead a interdisciplinary team to effectively and efficiently solve problems and prevent reoccurrence using 8D and other established Quality tools and methods       Ensures customer claims are processed and the information is documented in a timely manner in QSYS and the respective customer portal. Opens 8D in QSYS and assigns team; enters 24 hrs response in the customer portal; checks for effectiveness and closes the 8D; uploads the information into the respective customer portal.     Assure guidelines, processes and systems in DAW according to internal and external requirements, including but not limited to product-, function-, and process releases and the creation of the necessary documentation     Obtain all relevant requirements and instructions from customer, including but not limited to customer relevant quality KPI’s and target agreements    Participate in regular meetings with customers and visit the customer production lines to understand the impact and of internal problems on the customer processes    Act as plant interface to the customer(s) and represent their interests in DAW    Identify potential cost savings and implement quality continue improvement activities     Maintaining efficient co-operation in partnership with all departments (e.g. logistics ,KS/VK Quality, etc.), and other plants in quality-oriented organization     Assure quality testing on parts based on test plans, technical drawings, and work instructions (e.g. with regard to function, completeness, etc.), compare target/actual deviations as necessary. Record deviations and take corrective actions where required to ensure the effective inspection and timely supply rate of materials to the production     Create and Coordinate complex tests and inspections     Develop, plan and implement complex tests to analyze defects    Assure checking the interactions of several component groups for functional reliability  Specify inspection methods (e.g. inspection severity, measurement methods, measurement equipment, etc.)    Introduce measures in case of quality problems    Plan and conduct training within the plant   Create extensive, complex series reports according to external customer requirements Prepare and evaluate information on the current status of quality-relevant production data    Coordinate the creation of documentation, taking into account customer-specific guidelines      Participating in the quality cost accounting and control the cost in the own area, especially including all costs of non conformities and their allocation to either external or internal causes    Participate in project work in early stages to prepare and cooperate in an effective handover of processes and products to the plant. Create suggestions for inspection-friendly part design during development stages while taking previous customer complaints and requests into consideration and contributing them to the project team     Be involved in all PQM/ development phase quality topics before SOP and ensure topics are transparent to plant team before handover    Ensure that existing processes are supported by program files corresponding to the latest state Assure completion of weekly/ monthly performance reviews Share Lesson learn and experiences analysis within group; from sister plant and suppliers   Implement other tasks requested from supervisor        


 Job requirements     

Specialized knowledge / education:    Bachelor degree or above.       Work experience:     At least 5 years of experience in the QS-field or car auto parts work experience.  Additional knowledge:   Attitude of reliability, responsibility, and team spirit   Ability to work independently     Ability to deal with complex issues    Communication skills     German or English speaking     Expertise in assembly processes in the automotive wiring harness industry  Familiarity with Quality tools knowledge (PPAP FEMA SPC  MSA  APQP) Good PFMEA knowledge and relative software, IQ-FMEA; knows how to update the PFMEA and how to give the production process the quality alert according to PFMEA.   Familiarity with  EHS policy and environment safety guidelines  Familiarity with VDA and IATF16949 Familiarity with product process audit      Familiarity with product approval processFamiliarity with quality documentation and data analysis            

职能类别:其他

公司介绍

德科斯米尔(鞍山)线束系统有限公司办公室地址位于东北地区大的钢铁工业城市、有着“共和国钢都”的美誉--鞍山,辽宁省鞍山市千山区达道湾韩国商业街1#楼12层10号,于2017年12月25日在鞍山市行政审批局注册成立,注册资本为660万欧元,在公司发展壮大的1年里,我们始终为客户提供好的产品和技术支持、健全的售后服务,我公司主要经营汽车线束、汽车电子设备系统、组合仪表、内饰品、装饰品和其他汽车配件的加工和制造;产品包装材料、辅助工具及零部件的加工和制造;办公礼品、计算机软件、硬件的开发生产;(以上不含新能源汽车关键零部件制造、汽车电子装置制造与研发、汽车整车、专用汽车制造和摩托车制造)(依法须经批准的项目,经相关部门批准后方可开展经营活动),我们有好的产品和专业的销售和技术团队,我公司属于鞍山线束公司行业,如果您对我公司的产品服务有兴趣,期待您在线留言或者来电咨询

联系方式

  • 公司地址:地址:span鞍山市达道湾经济开发区